- Joined
- Oct 13, 2013
- Posts
- 15,361
Good idea to provide solutions rather than just say NoI’ve declined and provided them with a list of CX or BA alternatives I’d be willing to accept.
Good idea to provide solutions rather than just say NoI’ve declined and provided them with a list of CX or BA alternatives I’d be willing to accept.
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Update: Hobart Support team (over the phone) were able to reschedule us on CX HKG to Dehli and then BA Dehli to LHR (London or Paris were fine on my end). Had to pay difference in points. AF failed to respond to reallocation request.
Not the best outcome (but definitely not the worst).
I would write to QFFF, explain qantas failed to ticket but were able to reschedule, and ask for the extra points to be refunded.Update: Hobart Support team (over the phone) were able to reschedule us on CX HKG to Dehli and then BA Dehli to LHR (London or Paris were fine on my end). Had to pay difference in points. AF failed to respond to reallocation request.
Not the best outcome (but definitely not the worst).