Qantas Flight cancellation- J Classic Reward [Rebooked in Economy]

Another example of a passenger being screwed by incompetent call centre. How long do we give Vanessa Hudson to clean up this carp??
 
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tgt01 said:
Thanks for all of your advice folks. Managed to get through to a supervisor this morning and I'm now all sorted. Back in J on AA via Sydney.
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What a relief. Finally able to talk to the right person. :)
 

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