For years, all my QF points and SCs for flights on QF metal have credited within 24 hours, so that I have always thought it was a fully automated process (barring interrupted ops etc.). However, on Tuesday I did CBR-SYD-WEL and there was nothing by this morning, Friday, which was highly unusual and rather worrying (maintaining WP for third year is going to take a lot of effort this year!!) -- so I went through the process of entering a claim. Within around 6 hrs it was all credited, but now I'm not sure if that was in the "normal" course of events or in response to the claim.
So what is the process here? Is there some kind of manual check/vetting of all our points and credits before they are posted?
{I must admit that I also asked myself this question when recently I was credited points and SC for a QF seat on a codeshare flight which was cancelled with a mechanical issue just before boarding, and then I also got the points and SCs for the re-routing. Should I have to spend my own money to call QF to have this rectified, it being a problem not of my making....?}