QANTAS Frequent Flyers Lose 9 Year Court Case...(Over the suit locker)

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jackthomas

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Well NOW I've heard everything.... Qantas Club member suing QANTAS for 60 million points because he wasn't allowed to use the business class suit locker while sitting in economy... Right. Not sure if this has been posted yet but couldn't find it anywhere.

[FONT=sueca_hd_regular]"A fight for 60 million Qantas Airways frequent-flyer points by an angry lawyer and his client was dropped after the Federal Court deemed a Victorian civil tribunal did not have jurisdiction over a nine-year-old dispute about an in-flight cupboard.
[FONT=sueca_hd_regular]Melbourne lawyer Peter Lustig and client Giuseppe De Simone claimed they were mistreated by Qantas staff when they boarded a flight in 2006. The pair sought 60 million frequent-flyer points, the equivalent of $600,000 in flights, in compensation.

[FONT=sueca_hd_regular]The passengers, who had economy tickets on a Sydney-to-Melbourne flight, claimed they were refused access to a coat locker in the first class section of the plane, despite holding a specific status with the airline's frequent-flyer program.

[FONT=sueca_hd_regular]Mr Lustig, who had Qantas Club membership, said he had become used to a level of customer service from the airline over the years. A verbal dispute with a Qantas customer service manager during the incident led to Mr Lustig being asked to get off the plane and Mr De Simone was assaulted.[/FONT]
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[FONT=sueca_hd_regular]Their original claim for compensation was lodged in the Victorian Civil Administrative Tribunal. On Wednesday Federal Court Judge Melissa Perry ruled the tribunal did not have jurisdiction to hear the matter and was prohibited from taking any further steps in the case.
[FONT=sueca_hd_regular]The judge agreed to a ban sought by Qantas to stop Mr Lustig and Mr De Simone taking any further action in the civil tribunal over the dispute.[/FONT]
[FONT=sueca_hd_regular]After the incident in 2006 Mr Lustig was charged by Federal Police and convicted of interfering with a crew member of an aircraft. The conviction was quashed on appeal. Both men were placed on a flight ban list and were not allowed to fly with the airline.[/FONT]
[FONT=sueca_hd_regular]The pair alleged the manager, who had been with the airline for 17 years, had acted "way over the top".[/FONT]
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[FONT=sueca_hd_regular]Mr Lustig said he was "still digesting" the "weighty decision". "It appears Qantas will not be held accountable for the actions of their employees," he said. A spokesman said the airline welcomed the Federal Court decision."

Frequent flyers lose nine-year fight with Qantas over first-class coat locker | afr.com



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So he paid for QC membership and got belligerent when he wasn't treated like a WP?

Then the two of them refused to follow lawful instructions from a crew member. While I only know their side of the story, they sound like they had it coming.
 
Maybe should've just asked for a couple of free lounge passes.. 60 million points.haha. That's rich
 
Can anyone tell me where the first class section is on a QF SYD-MEL flight?
As a lifetime QP member surely I am entitled to use that suit locker if it can be found.:p;):shock::lol:
 
Amazing.
I won't post the links, in case there is "mistaken identity", but there are some fascinating related articles that emerge from the original link posted in this thread.
Easy to see how the on board dispute arose, if the other reports on the participants are correct. :!:
 
Amazing.
I won't post the links, in case there is "mistaken identity", but there are some fascinating related articles that emerge from the original link posted in this thread.
Easy to see how the on board dispute arose, if the other reports on the participants are correct. :!:

Sounds interesting. Unfortunately I can't read the link in the original post, it asks for an afr.com login
 
Amazing.
I won't post the links, in case there is "mistaken identity", but there are some fascinating related articles that emerge from the original link posted in this thread.
Easy to see how the on board dispute arose, if the other reports on the participants are correct. :!:

A google search of one of the participants brings up a story about deception relating to a retirement village.
 
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No way......a dodgy lawyer with a dodgy client :)

WHAT!! a dodgy lawyer....coupled with a dodgy client....who would've thunk!! :lol: the client probably searched everywhere/anywhere for someone who would actually 'pick up' his case :shock: .... seems like a 'perfect match' :lol:
 
and the sad reality is that these lawyer 'types' and their clients are really only about 'self promotion'...the wannabe 'celebrity' lawyer :rolleyes: you know...the ones that involve the media....whereas hundreds, if not, thousands of (legit) cases are passed through the courts daily/weekly/yearly and aren't turned into a spectacle/Today Tonight episode! :lol:....i only hope the 'lawyer' and/or the 'client' are hit with the 'court costs' bill....please dont let us become AMERICA THE LITIGEOUS
 
Seems all perfectly reasonable. He should have threatened to cancel his silver membership......oh wait, he can't as he had a paid Qantas Club membership. :mrgreen:

This is an extreme example of why the airlines should not pretend non-frequent flyers are frequent flyers. By all means reward those who are frequent flyers, but don't "give away" the benefits of loyalty or cabin class unless you are prepared to continue to do so. Don't legal type people have a genuine claim for this type of experience......an implied contract....or something like that?
 
Seems all perfectly reasonable. He should have threatened to cancel his silver membership......oh wait, he can't as he had a paid Qantas Club membership. :mrgreen:

I think those two losers should meet. They can inspire each other with some very bad ideas, during a hunting trip maybe ;)
 
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