Qantas fuel surcharge secrecy

[JohnK]

I know this article is old and we have discussed fuel surcharges many times but for the benefit of anyone who has not read the article here it is.

Qantas fuel surcharge secrecy

If German airline Lufthansa can explain to its customers why a new fuel surcharges has been added to tickets and when they can expect to drop it, why can't Qantas, Air New Zealand and Virgin Blue do the same?

<snip>


But Lufthansa added an important explanation that is absent from the Qantas, Air New Zealand and Virgin Blue announcements last year. The German airline explained when the surcharge would disappear. Here's what it said:

"The new fuel surcharges will apply to all tickets purchased on or after 15 October 2004 and will remain in force until the crude oil price or the spot markets falls below USD 40.00 per barrel on 30 successive days."

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More...

 

[NM]

I know this article is old and we have discussed fuel surcharges many times but for the benefit of anyone who has not read the article here it is.

Based on their criteria, I expect the fuel charges are a permanent fixture .

 

[dajop]

LAN airlines are probably the most transparent airlines in terms of their implementation of fuel surcharges

 

[serfty]

LAN airlines are probably the most transparent airlines in terms of their implementation of fuel surcharges

For those who don't have Spanish as a First or Second Language: Alta Vista Babelfish Web Page Translation

 

[dajop]

For those who don't have Spanish as a First or Second Language: Alta Vista Babelfish Web Page Translation

OK, didn't realise that it was in Spanish. I must have a cookie set somewhere from the first time I went to the LAN site and selected my country/language, because it comes up in English on my PC. The other option would be to go to the www.lan.com, and the fuel surcharge link can be accessed from towards the bottom of the home page.

 

[Kiwi Flyer]

OK, didn't realise that it was in Spanish. I must have a cookie set somewhere from the first time I went to the LAN site and selected my country/language, because it comes up in English on my PC. The other option would be to go to the www.lan.com, and the fuel surcharge link can be accessed from towards the bottom of the home page.

English for me also.

 

[NM]

Came up in English for me, so perhaps I have a cookie set as well.

 

[serfty]

Came up in English for me, so perhaps I have a cookie set as well.

Ninguna cookie para mí, tan triste... :cry:

(Actually, I'm using firefox 1.5.0.3, have been doing so for only a week and all cookie bets seem to be off)

 

[JohnK]

Surcharge en Ruta Internacional

Para el caso de Rutas Internacionales, el valor del Fuel Surcharge está indexado al comportamiento del precio de mercado del petróleo...



It is weird when you go back to home page and select other countries the web site reverts to English.

 

[Kiwi Flyer]

Surcharge en Ruta Internacional

Para el caso de Rutas Internacionales, el valor del Fuel Surcharge está indexado al comportamiento del precio de mercado del petróleo...



It is weird when you go back to home page and select other countries the web site reverts to English.

Why is that wierd. Chileans (presumably the majority of LA's pax) speak Spanish to makes sense to default to that. Many pax of other countries served by LA speak English so makes sense to have that as second option.