Qantas Inflight Entertainment System

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NM said:
As Qantas will already be very much aware of it, I would expect that all passengers will be receiving something in the mail in the next few weeks.

I was quite suprised, late last year flew to BKK (J), the flight was delayed by 3 hours, but QF texted me twice and called so I didn't end up waiting at the airport anyway.

Get back from O/S have a letter waiting for me apologising for the delay again. Was no biggie to me since they made such an effort to make sure I was informed but quite a nice proactive piece of customer service.
 
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