pauly7
Senior Member
- Joined
- Dec 8, 2004
- Posts
- 5,361
NM said:As Qantas will already be very much aware of it, I would expect that all passengers will be receiving something in the mail in the next few weeks.
I was quite suprised, late last year flew to BKK (J), the flight was delayed by 3 hours, but QF texted me twice and called so I didn't end up waiting at the airport anyway.
Get back from O/S have a letter waiting for me apologising for the delay again. Was no biggie to me since they made such an effort to make sure I was informed but quite a nice proactive piece of customer service.