TheRealTMA
Senior Member
- Joined
- Jul 13, 2012
- Posts
- 7,933
- Qantas
- Platinum
Did she lodge a report with baggage services at SYD before leaving the airport?
Went to BNE and didn't notice lock missing till returned home.
Have lodged complaints with both QF and EK. But it's a waste of energy unfortunately.
Baggage handlers are insufficiently monitored. Hard to believe in this day of over zealous passenger security and banning laptops that baggage handlers can grab a bag, open it and rifle the contents without being observed and caught. So easy to add things as to take them out.