QANTAS made me happy.

[v8Statesman]

Just thought I would share some good news.

I few days ago I was on QF68 HKG-PER. I was traveling in Economy (Full Y). I had an upgrade request in. On the morning of the flight (It takes off arouns 2300) I looked it up on expert flyer J0 and Y0. So I thought I had no chances. Wen I left CTS on my way to HKG I was given my HKG-PER boarding pass. 23 something. Arriving in HKG I used a computer in the Pier F lounge to check my status. no points taken and still confirmed Y. Expertflyer was still showing J0 Y0.

So I hung around rather upset but, I was getting what I paid for. On boarding I sat at the gate, Was asked if I was on the flight , I said yes. But stayed seated as I wanted as little time as possible in my Y seat. I was the last to hand over my bording pass. When I did it rejected it twice. They looked around made call and someone came up with a new boarding pass for J.

Days later I still have not had the points taken from me. Don't know what happend. Not sure I care. All I know is I got on, avoided the meal and went to sleep

Sorry for the ramble. Just wanted to share.

 

[Evan]

Sounds like the elusive Op-Up

I would say it was not a points upgrades, they are always confirmed a long time prior to flight, i have even been denied an upgrade due to my request being only 12 hours prior to flight when i got the ticket, not because there was non available earlier.

E

 

[albatross710]

Is this a new Op-up strategy. Wait until the last minute hoping they may have double booked your seat.

 

[oz_mark]

Is this a new Op-up strategy. Wait until the last minute hoping they may have double booked your seat.

Probably as good as any other strategy

 

[NM]

Sounds like the elusive Op-Up

Yep, that is what it was. And I very much doubt it had anything to do with being last to board. It would have been done after the flight closed for check-in, probably around 45 mins before departure.

 

[v8Statesman]

I was not trying to imply that it had anything to do with being last to board, I just said that as the thought of sitting in whY for all that time was too much to bare, so I sat at the gate for as long as I could, rather than the shackles they call “economy")


(God I am a snob!)

 

[straitman]

(God I am a snob!)

.... and so good at it too :!:

 

[arrow]

Does the fact that Y=0, indicate that the flight was full and prob overbooked. I am new at this upgrade thing... so feel free to correct

 

[NM]

Does the fact that Y=0, indicate that the flight was full and prob overbooked. I am new at this upgrade thing... so feel free to correct

Certainly the flight was full, and probably had people on a standby list wanting to get on. So it would seem that a business class passenger did not show up, so someone was moved from economy to business to make room for one of the standbys.

 

[v8Statesman]

Certainly the flight was full, and probably had people on a standby list wanting to get on. So it would seem that a business class passenger did not show up, so someone was moved from economy to business to make room for one of the standbys.

Given it was J0 Y0, I would say a J pax failed to show and I was the lucky Y pax to be bumped. Funny thing is, if they had taken my points, I would not have cared as I had asked for an upgrade anyway.

 

[NM]

Given it was J0 Y0, I would say a J pax failed to show and I was the lucky Y pax to be bumped. Funny thing is, if they had taken my points, I would not have cared as I had asked for an upgrade anyway.

Sometimes when its close to departure date, if it looks like they can sell more Y seats and will have J seats unsold, they may pool the capacity and sell as whatever fare they can get. So, for example, say there were 4 unsold J seats and 4 unsold Y seats, they may actually market them as J8 Y8, and if one is sold as either Y or J then it goes down to J7 Y7. So if all eight remaining pooled seats were all sold for Y fares, they may be oversold by 4 in Y and show J0 but know they still have 4 seats to be filled by the 4 oversold in J. In this case Y may be oversold but the flight is not oversold.

So it possible that it was not a J no-show, but a planned over-sell of Y compensated by a reduction of J sales capacity.

Yield management is a black art, and it can be dangerous to try to guess the reality behind the numbers.

 

[MelUser]

I received an upgrade in similar circumstances flying from Mel to Brisbane just after Xmas. I asked at QC for an on departure upgrade and they checked the system saying there were none available. I accepted that and thought nothing further.

Anyway at gate the machine rejected my boarding pass and they gave me a J seat. So I got the upgrade and didn't lose the points!

 

[Reggie]

Sometimes when its close to departure date, if it looks like they can sell more Y seats and will have J seats unsold, they may pool the capacity and sell as whatever fare they can get. So, for example, say there were 4 unsold J seats and 4 unsold Y seats, they may actually market them as J8 Y8, and if one is sold as either Y or J then it goes down to J7 Y7.

NM, Sorry to disagree, but there is no way that would have it is J8, Y8, because it would allow overselling the J cabin, if more than 4 J seats were sold resulting in unhappy downgrade pax. I accept they would pool the J to Y and make it J4 Y8. Any sale of a J seat would also reduce the Y, but a sale of Y would not reduce J until Y was full.

 

[Dave Noble]

NM, Sorry to disagree, but there is no way that would have it is J8, Y8, because it would allow overselling the J cabin, if more than 4 J seats were sold resulting in unhappy downgrade pax. I accept they would pool the J to Y and make it J4 Y8. Any sale of a J seat would also reduce the Y, but a sale of Y would not reduce J until Y was full.

No it wouldn't. If it was J8Y8 and doing as suggested, then if a Y or J seat was sold then the remaining inventory would change to J7Y7. This would allow sale of a total of 8 seats but would not care whether these were in Y or J

A sale in an inventory can affect a higher class just as easily as a lower one

Dave

 

[opusman]

No it wouldn't. If it was J8Y8 and doing as suggested, then if a Y or J seat was sold then the remaining inventory would change to J7Y7. This would allow sale of a total of 8 seats but would not care whether these were in Y or J

What would happen if someone then tried to book 7 J seats?

 

[NM]

NM, Sorry to disagree, but there is no way that would have it is J8, Y8, because it would allow overselling the J cabin, if more than 4 J seats were sold resulting in unhappy downgrade pax. I accept they would pool the J to Y and make it J4 Y8. Any sale of a J seat would also reduce the Y, but a sale of Y would not reduce J until Y was full.

No need to be sorry .

True. In my example it would likely show as J4 Y8. But the rest of my comment stands firm.

 

[NM]

What would happen if someone then tried to book 7 J seats?

Exactly. So it would be showing J4 Y8. They would only pool the J and Y into an artificially inflated Y bucket. No need to do the same for J bucket. But QF seems to have its yield management system working pretty well. They would only do this if they really did not expect to sell those J seats for J fares and were willing to accept a Y fare to fill the seat.

 

[Reggie]

No need to be sorry .

True. In my example it would likely show as J4 Y8. But the rest of my comment stands firm.

I was sorry because you aren't wrong often.

 

[Reggie]

No it wouldn't. If it was J8Y8 and doing as suggested, then if a Y or J seat was sold then the remaining inventory would change to J7Y7. This would allow sale of a total of 8 seats but would not care whether these were in Y or J

A sale in an inventory can affect a higher class just as easily as a lower one

Dave

As I originally posted and opusman pointed out, with J8Y8 you could oversell J. I see that NM agree's as well.

NoThis would allow sale of a total of 8 seats but would not care whether these were in Y or J

I am sure it would care if it sold 5 to 8 J seats as there is no J seat for these extra people

 

[serfty]

It's the time of year you often see this happen - It's 'Upgrade Season'!

The proportion of PAX travelling in WHY compared to the premium cabins increases greatly this time of year. So Qantas will sell many of the pointy end seats for WHY fares; deciding on the day (and at the gate if necessary) who to give them to (generally those with Status).