Qantas Platinum membership perks

[leaving on a jet plane]

Okay. Time for a straw poll. I need to know if I am being unreasonable about my expectation and anger here.
The situation is this. I have Platinum frequent flyer status with QANTAS. I booked 2 business class seats on a direct flight from MEL to NAN. The redemption E-Ticket showed FJ934 despite their being a QANTAS code share flight number QF3867. (For background ALL QANTAS booked passengers on direct flights from MEL - NAN are on the same Fiji Airways operated aircraft as QANTAS do not operate their own hardware on the route.....And Fiji Airways has special status as a "One World Connect" partner. Probably because QANTAS part owns them).
So here's the source of my anger. When I called to confirm that I would be able to use the MEL First class lounge as a Platinum member flying on a QANTAS code share flight with Business class seats booked with QANTAS Frequent flyer points, on a One World Connect partner... I was told NO.!!!

Thoughts?
JC

 

[serfty]

Thoughts?
JC

It sucks ... but it is what it is. (although I do not consider you to be being unreasonable here.)

It is rare that awards can be booked using Qantas codeshare flight numbers.

You may ask pleasantly at the First reception and they might make an exception for you.

I have the same situation in June; I hold faint hope that by then FJ would have fully joined oneworld but I doubt it. Once that does happen, Emerald Access would apply for the First lounge.

https://www.qantas.com/au/en/qantas-experience/at-the-airport/airport-lounges/qantas-lounge-access-eligibility.html#international-first-lounge

https://www.qantas.com/au/en/frequent-flyer/status-and-clubs/status/platinum.html

 

[markis10]

There is the published rules and there is the likelihood reality is different as reported on an occasional basis eg

I flew FJ yesterday out of SYD as a Platinum (on an economy classic award). Consequently the flight carried an FJ flight number instead of a QF flight number, meaning I was somewhat concerned that I wouldn't get access on the basis that Fiji is still technically a OneWorld Connect partner (and thus doesn't provide the same range of benefits to OneWorld elites flying them). Fortunately, after clearing security I headed straight for the First lounge, the agent scanned my boarding pass and that was it. No need to show my Qantas card or anything. A very seamless process indeed.

Lounge Access Help Desk

As always YMMV

 

[leaving on a jet plane]

Thank you for your replies. I will chance my hand at the lounge in August as you both suggest.
BUT the whole thing sounds very pedantic and petty minded on QANTAS part to me. Same plane, same Platinum Status, same business class seat, paid for to the same airline (QANTAS) using their own currency (QFF Points). The only difference is the actual currency I paid with...theirs or cash is depth they are drilling down to to deny access. Seems they still don't value their most loyal clients that much....no lessons learnt after all.

 

[SYD]

As mentioned above, there areseveral reports here of WP being allowed access to the F lounge on FJ code (including the very recent on in SYD).

Which seems to have started on or around FJ announcing the transition to full OW membership and ditching the silly OW Connect (which is a complete dogs breakfast when it comes to lounge access).

Thank you for your replies. I will chance my hand at the lounge in August as you both suggest.

There’s a chance that FJ will have completed the transition to full OW membership by mid 2025. So before your August flight.