Qantas Platinum One experiences?

[ALH]

No value in Partner Platinum here either. I make sure husband is Platinum every year anyway. Wouldn’t that be the case in most frequent flyer families?

 

[Deleted member]

Another household where the Partner Platinum offer has no value at all.
My partner and I have both been Platinum One for much of the history of that level, and where one of us has not been (that is, where he has not ), then the non-P1 has been Platinum anyway.
Feedback on that aspect has been given to QF on several occasions.
No response that I recall.

One would think a son / daughter or sibling would be a reasonable alternative!

 

[ALH]

Another day, another P1 experience.....

An hour ago I got an auto email from Qantas advising me that a flight I am doing with my family in March had changed - it simply advised that my BNE-SYD flight 501 had a change and we were now departing 6am instead of 5am.

This is not what I wanted - that is the first leg of a BNE-SYD-AKL trip, and the change would mean no chance for me to take my wife and kids to the Flounge at the start of our rare holiday.

I checked expertflyer and established that the change was a schedule change for the QF501 flight, but I also saw that there was another flight (557) still departing BNE at the original 5am. I flicked an email to the SST and within half an hour got a reply, that Amanda had changed us to the 557 flight, and retained our all-of-row1 seating

This is what I value with P1. A simple problem that should be equally simple to fix, but in the world of aviation is usually not so. But they fixed it, very quickly, and I am happy.

My wife will get her eggs-benny with a champagne after all - and that will make the start of a good trip

Great result!

 

[ALH]

Gee that A350-1000 thing would be awesome. Jelly of the offer!

Yep. I would have loved that

 

[juddles]

Moving away from the P1 ptr Plat issue, how about their ostensible "personal monitoring" of your travel?

"Your Dedicated Platinum One Team
........ They personally monitor your travel, manage any flight changes or re-routes and provides support to help minimise any inconvenience........"

I suspect this may be a stretch of a claim. I take my last experience as typical: I had a ticket from BOG to BNE, via SCL. Puchased via QF, business the whole way. The first leg BOG-SCL is on LATAM. I arrived at BOG airport on Monday night to check in, to be informed by the LATAM staff that due to an aircraft change (787 to 767), I was being bumped to the next day's flight. Over the next half hour I managed to get LATAM to reroute me BOG-GRU-SCL to enable me to catch the QF28 flight out of SCL. (A solution I came up with, not them)

Anyway, maybe the P1 team may "montior" P1 QF flights, but clearly no ability to see these sort of clusters before they happen.

 

[La Mouette]

Moving away from the P1 ptr Plat issue, how about their ostensible "personal monitoring" of your travel?

Most of my flights are international. Two of them leaving Australia were delayed late last year by a couple of hours, and the P1 team rang me to let me know ... nowhere near as complicated as your example, though.

The first time I'd already received an automated text message, but the second time it was a surprise. No other flights needed changing, so there wasn't anything they could really do, but I did have to rebook my Chauffeur Drive myself.

 

[penegal]

@juddles , I suspect that benefit applies to QF metal flights only.

e.g. Oops - a 332 went tech in Perth around dinner time... We will make sure the P1s get on the 737 which is the equipment sub.

Very full flight, plenty of downgrades (from former upgrades) and people who missed out. Those who missed out got rebooked on the red eye.

 

[RichardMEL]

I've noted before that this "monitoring" is variable.

2 examples:

1. MEL-CBR flight cancelled (I was in the J lounge) and it was Res who called me (when they were in BNE) to sort it out. SST nada). I'd already sorted it out in the lounge prior to Res calling as it was
2. I've had LAX-MEL flights delayed and stuff and I've had phone messages from SST saying as much (a bit useless given I was at LAX at the time and knew so.. value? Not sure)

I think it's a factor of the rest system flagging status pax on flights affected and what the crew on call do about it (if anything).

I've had no value from this though as 95% of my fliights on QF metal have had zero issues tbh.

 

[Matt_01]

I must be the only person who likes the partner WP perk. When travelling as a family there are 3 of us and outside QF family rules when on QF metal, MissM counts as a guest under most, if not all the OW F lounge entry rules. Without this we would be stuck in the J lounges, such a first world problem.

 

[kermatu]

I don't think it's about liking the perk, more about frustration from many of us that the restriction to a partner means we can't make use of a (rare) defined/guaranteed P1 benefit if the P1's partner is already WP or does not exist.

No doubt it's of great benefit to many though - which is good.

 

[Matt_01]

From memory, I read in one of the earlier posts about giving the option of passing the benefit to children or other other family members. Not sure if it on an AFF thread or one of the other sites but I seem to recall PF responding with words to the effect "there is other options send PM".

I know this may seem like talking in code, however after the all the ridiculous comments on another thread started on or around 1 Feb best to leave it at that.

 

[kermatu]

I asked the SST if there was anyone else I could give it to and was a given a clear no. I haven't pursued since.

I gifted my free Gold status to my brother-in-law. He had zero status on either QF or VA but had just started (and still does) roughly thrice fortnightly return domestic flights in Y on the eastern seaboard. He can choose airline, flight time and cost, only company restriction is Y. As a result of being SG he has always booked QF since, and their family holidays have also been with QF. A very worthwhile gift from both my b-I-l's perspective and Qantas'.

 

[boomy]

My partner enjoyed the gift of platinum status. Not that she used it much as most of her solo flying is overseas in J/F using miles. An occasional visit to Flounge when flying J but not much more. Would be good if there was an option to swap this perk for extra points (as given to the 2.4k pts achievers).

 

[mviy]

If QF did LTP and/or let Partner Platinum be given to any family member I’d be far more likely to consider doing status runs to get up to the P1 level. QF would get good value out of that.

 

[boomy]

If QF did LTP

Amen to that!

28k LTP would be sweeeet

 

[mrsterryn]

I don't strive for P1 both Mr and I are plat so little value .
Might be nice to have a bit more chance of upgrades but that in itself isn't enough

 

[RichardMEL]

I do not see why one could not gift "partner" Plat to a family member - eg son/daughter sharing the same address as that's the only real requirment that i know of. I know that's not in the spirit of the perk per se, but it's the only published stipulation.

I suppose if they looked at the age profile and found them under 18 that may raise an eyebrow or three, but other than that.....

 

[mviy]

Apart from one's conscience knowing that it would be a clear break of the rules, I think the risk your account could be terminated due to breaking the rules would be a big deterrent. I would think it would be considered similarly to selling your points and transferring those through a 'family' transfer.

 

[kermatu]

I assume 'partner' is defined in the T&Cs as a spouse or defacto as per the meaning under the Family Law Act. So more than just residential address.

Even if you were confident QF wouldn't know - agree it's surely not worth the risk of having your account terminated!

 

[RichardMEL]

Yeah. I'd never do it (and I only have a cat....) but the thought did occur to me.

I honestly wonder why QF would not allow the plat benefit to be given to anyone. They do it with Gold. I mean I could understand if they made that say a 4000SC reward or something but as usual QF being inconsistent.

It's been such a waste seeing it sit there for years and getting reminders to nominate my partner.... I can think of plenty of worthy people I'd be so happy to gift it to.

oh well.