Qantas' South African call centre is an embarrassment

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Qantas - The Australian Airline. It says so on their aircraft.

Is “The Australian Airline” bit in fine print? Last time I looked , it said “Spirit of Australia”. One might argue this is an apt description....
 
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Ohh c'mon.
Yes the overseas South African call centre is rubbish - Mind Pearl (they also do other airlines) (but their main call centre is in Hobart and Auckland)
Overseas maintenance - well nearly all maintenance is actually done in Australia (also remember these aircraft aren't built in Australia)
Only OS cabin crew are from NZ, and that's it.

Facts!
We have had a British FA? It was when we travelled F via Dubai. She told me Qantas had crew based in London and they travelled London Dubai and return, although on this trip she had actually gone London Sydney return, but she said that was unusual.

Edit - should read to the end before posting. :). Answered - they do.
 
We have had a British FA? It was when we travelled F via Dubai. She told me Qantas had crew based in London and they travelled London Dubai and return, although on this trip she had actually gone London Sydney return, but she said that was unusual.

Edit - should read to the end before posting. :). Answered - they do.

IIRC LHR/SIN and LHR/PER are both UK based cabin crew routes.
 
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