Qantas staff skipping the line at the New UberX Rank at Sydney International

[Lynda2475]

Anyone can prebook an Uber from an airport using Uber Reserve. They even track your flight.

And as stated upthread anyone can still order an specific Uber type on demand (or an uber reserve) for pick up from either stand B or the general ride share area.

Uber are not limited to solely using the new pick-up areas, these are just an extra facility for those who want to avail themselves of an already waiting UberX via QR code or where stand B spots are available.

The general ride share area can still be selected form within the app.

 

[Forg]

^ So Qatar also has a tie-up with Uber?

 

[Lynda2475]

^ So Qatar also has a tie-up with Uber?

I realize you are trying to be funny but a QR Code (Quick response Code) is very different to Qatar the airline, who may or may not have an Uber tie up I wouldn't know as would never fly Qatar.

 

[BrockF]

Just to confirm, it is QF uniformed staff, I noticed the cabin crew from my flight, jumping the queue of people who allready have their PIN numbers and are waiting for the “next” car to arrive. Uber XL, comfort etc go from a different area, so they hadn’t booked those rides. As the uber staff kept allowing them in front of everybody else waiting for the “next” car it really backed up the line. There were quite a few people in the line getting annoyed at both the QF and Uber staff for allowing this. Other crew from other airlines were in the line, just QF doing the queue jumping. They were really causing issues for everybody else trying to do the right thing and caused easily 15 -20 minutes of extra waiting due to the number of staff doing it.

 

[Forg]

Just to confirm, it is QF uniformed staff, I noticed the cabin crew from my flight, jumping the queue of people who allready have their PIN numbers and are waiting for the “next” car to arrive. Uber XL, comfort etc go from a different area, so they hadn’t booked those rides. As the uber staff kept allowing them in front of everybody else waiting for the “next” car it really backed up the line. There were quite a few people in the line getting annoyed at both the QF and Uber staff for allowing this. Other crew from other airlines were in the line, just QF doing the queue jumping. They were really causing issues for everybody else trying to do the right thing and caused easily 15 -20 minutes of extra waiting due to the number of staff doing it.

Sounds like an agreement for staff that’s not been thought-through properly by the PR department, to me.

If they siphoned off the cars QF staff were using to somewhere else it’d have the same end-effect for both the QF staff and the passengers in the queue needing to wait longer for a car … but it wouldn’t be seen, and that’s the main problem here (from QF’s POV, of course, not ours).

 

[DC3]

Sounds like a good perk.

 

[Warragul]

Sounds like a good perk.

Also a safety issue- after 12 hours plus on duty back of clock then driving to who knows where in Sydney, nodding off is a real possibility.

 

[drron]

Still QF has an image problem and this just shows the arrogance of management. Would be a good move as said above to move this to a new location. Problem is that it would probably cost more. No one in QF management seems to know why a few of us just don’t think QF doesn’t seem to know that the customer is important.

 

[DC3]

Also a safety issue- after 12 hours plus on duty back of clock then driving to who knows where in Sydney, nodding off is a real possibility.

 

[RooFlyer]

Also a safety issue- after 12 hours plus on duty back of clock then driving to who knows where in Sydney, nodding off is a real possibility.

I don't think its the free ride that's the issue - can't begrudge a ride home; its the 'bad look' (at least) of the QF staff 'pushing in' to the queue.

I've considered the various theories put forward above and I can't get past that its a simple arrangement between Uber and Qantas that "In Sydney, QF crew go to the front of the pick-up queue". Sod the QF pax and other Uber customers.

I agree with @drron - the pick-up would be better done somewhere else but would cost a bit more as the Uber would probably have to wait.

 

[Quickstatus]

How much extra time would the QF crew have to wait if they were in the queue?

Also a safety issue- after 12 hours plus on duty back of clock then driving to who knows where in Sydney, nodding off is a real possibility.

I don't have any issue with that, it's just the poor optics.

 

[muppet]

Also a safety issue- after 12 hours plus on duty back of clock then driving to who knows where in Sydney, nodding off is a real possibility.

Ahhh the safety card. Driving home after a long shift, only air crew have to do that.

May I ask how waiting their turn in line affects their ability to sit in an Uber “safely”?

 

[DC3]

I would prefer to be in the QF staff queue, but that’s not happening.

 

[Forg]

So the safety of the Y pax is irrelevant, most of whom would not have slept a wink given their lack of access to a crew rest bunk?

Y pax are disposable scum, there’re always more valueless rabble waiting in the wings. They’re probably experienced pit fighters anyway.

 

[p--and--t]

Disappointed in some of the petty comments made here.

Optics aren't great which is a company problem but don't begrudge the staff utilising the benefit that is no doubt part of their employment package for a demanding, thankless and often poorly renumerated job.

 

[Forg]

Disappointed in some of the petty comments made here.

Optics aren't great which is a company problem but don't begrudge the staff utilising the benefit that is no doubt part of their employment package for a demanding, thankless and often poorly renumerated job.

Maybe because my mindset has been that QF management aren’t nice, I’ve not smelled a lot of nastiness towards the actual staff in this thread. I mean the occasional, but not overall.

 

[N860CR]

I would prefer to be in the QF staff queue, but that’s not happening.

Why not? Apply, interview and accept. Then you can use the staff queue.

 

[Quickstatus]

after 12 hours

One EBA mentions free transporter single sector exceeding 14hrs. (QCCA)

 

[justinbrett]

We don't even know if it's official policy. Perhaps a now suspended AFFer got a job at Uber?

 

[DC3]

I’ve not smelled a lot of nastiness towards the actual staff in this thread. I mean the occasional, but not overall.

Am I misinterpreting the vibe from some?