fresherbill
Member
- Joined
- Jul 22, 2011
- Posts
- 132
Ok I am very confused by all this. From the chart, you'd think that I and Z were the only fares affected. A few weeks ago, I had a pre-COVID ticket rebooked onto a KUL-DPS-KUL itinerary with Z outbound and D back.
The Z credited with the expected 30 SCs automatically. Due to a bugger-up of my FF number on the return leg, I had to request manual intervention to get the points. They showed up eventually but at the Flexible Economy Rate too. I queried this with Qantas and they said:
Given that this wasn't between KUL and Europe, Australia or the UK and should therefore be an "All other flights" earn, my reading of the rules is that it should have been 60 SCs, no? Otherwise, does anyone know if the earn class is based on the fare basis (ZGSRT6MY) rather than the class I've highlighted on the booking? Might that explain it?
The Z credited with the expected 30 SCs automatically. Due to a bugger-up of my FF number on the return leg, I had to request manual intervention to get the points. They showed up eventually but at the Flexible Economy Rate too. I queried this with Qantas and they said:
We’ve checked the points credited to your account for your travel to Kuala Lumpur and back on 04th of September and can confirm they have been calculated correctly. Though it was reflecting as Flex Economy it was credited as Business class. Kindly check this link for your reference
Flights booked in C, D, I , J and Z class will earn at Flexible Economy Frequent Flyer Earn Category, however will receive Malaysia Airlines Business Class service, and flights booked in A, F and P class will earn at Flexible Economy Frequent Flyer Earn Category, however will receive Malaysia Airlines First Class service.
Given that this wasn't between KUL and Europe, Australia or the UK and should therefore be an "All other flights" earn, my reading of the rules is that it should have been 60 SCs, no? Otherwise, does anyone know if the earn class is based on the fare basis (ZGSRT6MY) rather than the class I've highlighted on the booking? Might that explain it?