"Qantas tech operations flying along"

[SteveJohnson]

Qantas' decision to split its international and domestic operations sent shockwaves around the airline in July, but one team was already preparing for the job of splitting IT systems. The restructure complicated an already nuanced technology operation whose tentacles touch every part of the airline - from freight to frequent flyers. It was also a catalyst for improvement as it exposed weaknesses in outsourcing, enabled the relocation of IT people to where they were needed most and, ultimately, saved $30 million.

Qantas tech operations flying along