Qantas ticket class visibility?

View attachment 375373

When looking at the Qantas website you only have one option in each class but price may vary depending on availability, presumably hence the different letter. Is that what the letters mean? But do I get the same service whichever in each class I'm on? Is this something for Qantas bookkeeping? I will get the same points and SCs whatever the letter.
OK, I don't really want to get into a bid discussion of the whole deal of fares, booking classes, inventory etc and how that all fits in together because that's a little off scope here, but in relation to your questions:

Basically yes. Both to about the pricing and inventory (based on booking codes, tied to fare price points more or less) is what the different letters mean in relation to QF's "fare categories" or groupings, and yes you'd get the same SC and points for each fare category no matter the fare class (letter) being used*.

What QF is doing, as most airlines do, is basically saying "We're offering you the lowest price available for this category of fares" - Discount, Flex etc. If you look at a typical route you'll often see differences in pricing within a day such that the discount fares will have cheaper options and more expensive depending on time of deay, demand etc - but generally the same benefits accrue whichever price one picks. The flex fares will often show as the same, but in some cases you may see a more expensive flex fare show for a heavily booked flights if the cheaper flex fares (eg: K) are already not available.

I am only writing very simply about this. Someone like @madrooster may have conniptions reading this - apologies - but trying to get the (uh) point across as simply as possible.

In general, the booking classes (eg: Y M B H K L V Q N O etc ) go in order from highest to lowest in value. In a straight market for a flight, eg: MEL-SYD, then that is the way the fare pricing will go, and depending on yield management, various fares will be made available, or not, depending on the mix determined for max yield for each particular flight. So, let's say to be simplistic, and "O" fare - pretty cheap - is set at say $99, a Q fare at $109, a V fare of $119, a L fare of $159 a K fare of $199, a H fare of $399 and say Y of $599 - and no, these are not close to reality - just hypothetical example - a particular flight will have a certain mix of the cheaper $99 fares available, but they'd prefer to sell far more of your say $119's let alone $199 or $399 fares - so these are always made more available to purchase, Say a flight has 10 of these cheap O fares out, if they get snapped up, it may jump to the next available fare type, which I've made up to be $119. Fares keep selling until basically the flight is full more or less (with YM making adjustments depending on hos actual bookings are going of course, so one may see cheaper fares opened up at some point).

That's just one flight though. These things also come into play with connections and much larger fare types and itins, eg that MEL-SYD as part of MEL-SYD-HKG, or MEL-SYD as part of a RTW. The airline will price and "show" availability for the same flight differently depending on what they are willing to sell for the bigger Oirigin & Destination (O&D) eg, they ma not want to sell cheaper O fares for MEL-HKG, even if MEL-SYD and SYD-HKG both have O seats available, so then you get pushed into the higher fare class based on that. For things like RTW tickets, they can book into very specific inventory buckets (iirc the oneworld RTW fares used to book into L for ecnomy) and that's something else totally in terms of how that works, but it is still a way of controlling availibility on both individual and connecting sectors.

Remembering also that under the GDS's, there can be literally hundreds of fares and things that can work on any particular flight - so it is not a simple thing. Many can be market centric too, with specific differences depending on poin of sale for example (for example, does one want to be able to offer cheaper inbound tourism fares from certain places vs the outbound?)

And, there can often be a number of fares linked to each "availability bucket" (ie letter). It's not 1:1 at all. They can each have slightly different application too.

I've probably written way too much on the topic here - i find this kind of thing really interesting personally and love that side of the system in how it works. In another life I may have gone into revenue management or something, but I'm not :)

Anyway the fare codes/buckets/inventory letters have multiple meanings and uses is I guess the point but most of this should be transparent to the general passenger. Only nerds like me care about such things, and people looking for things like working out earn of course.


(* for partners, this is not always the case as many well know, for example some discount fare types for partners may earn differing levels on that partner's program and this is in general why a lot of people care about the "fare bucket" being used. For example, for an AA member booking discounted economy flights, they earn only 50% base miles for flights booked in H K L M V - and yes, some of those are flex! - and 25% for S N G O Q) - while all those fares under QFF will earn full within QFF.)
 
Last edited:
Actually, when I was trying to resurrect the script, I tried to capture that - however in the source areas where it was found there was a destructor function. In the end other activities took my attention and I have not got back to it.
Trying to do this - but not going anywhere. I tried the view source method, but I couldn't find much in terms of mileage or &Classes. I'm not a Dev, so I'm not sure if I'm doing it right. I can read the code and understand what they are trying to do, but that's about it.

Most of the code that I see for the "Flight Bookings - Review" page is either FF information or the CR information.

I'm definitely not getting it.
 
Most of the code that I see for the "Flight Bookings - Review" page is either FF information or the CR information.

I'm definitely not getting it.
The information exists temporarily.

Bare bones web structure imports the information AJAX style (including fare buckets), grabs what it needs and destroys it; really hard to get a snapshot.
 
How is small Terms and Conditions which form part of a contract, allowed ? The ACCC should be investigating Qantas practice of deceit.
 
How is small Terms and Conditions which form part of a contract, allowed ? The ACCC should be investigating Qantas practice of deceit.
I think about 90% of companies offering services would probably need to be under scrutiny for the "fine print" in that case. Look at the likes of Apple for example.
 
So, let's say to be simplistic, and "O" fare - pretty cheap - is set at say $99, a Q fare at $109, a V fare of $119, a L fare of $159 a K fare of $199, a H fare of $399 and say Y of $599
Also not wanting to take this down the complicated rabbit hole, but the prices aren't actually applied to the fare "letter" codes like that. For a single sector, it does end up working out that way, but the pricing is actually applied to the fare basis code. For example for BNE-SYD there are fare basis codes QIQW and QDQW both mapping to Q - but with different prices. The fare basis contains all the conditions, fees, restrictions etc. and is why sometimes the cheapest fare offered does not come from the "cheapest" bucket if there is no fare with conditions that match for that particular passenger.
 
Also not wanting to take this down the complicated rabbit hole, but the prices aren't actually applied to the fare "letter" codes like that. For a single sector, it does end up working out that way, but the pricing is actually applied to the fare basis code. For example for BNE-SYD there are fare basis codes QIQW and QDQW both mapping to Q - but with different prices. The fare basis contains all the conditions, fees, restrictions etc. and is why sometimes the cheapest fare offered does not come from the "cheapest" bucket if there is no fare with conditions that match for that particular passenger.
Yep good point that I mussed that yes not all markets have all fares or fare types at any one time, and they can change eg sale fares being loaded with limited validity

So there may be I inventory for discounted Business Class, but no corresponding fares listed for the market, thus it's irrelevant (but yseful to know for other reasons)
 
Are there any grounds to complain or request a refund, if after purchasing finding that a fare that was bought with the intention of upgrading with a classic upgrade is ineligible for upgrade?
You can change (pay up) or cancel within 24 hours at no cost. Also, the booking flow does show which fares are upgradeable and which aren’t.
 
You can change (pay up) or cancel within 24 hours at no cost. Also, the booking flow does show which fares are upgradeable and which aren’t.
So the moral of the story is buyer beware, and if its not the class you thought, cancel and try again. But this trial-and-error approach seems ludicrous. How can we ensure we get the fare class we want when they are not advertised?
 
Read our AFF credit card guides and start earning more points now.

AFF Supporters can remove this and all advertisements

So the moral of the story is buyer beware, and if its not the class you thought, cancel and try again. But this trial-and-error approach seems ludicrous. How can we ensure we get the fare class we want when they are not advertised?
How is it trial and error. You are advised of the fare conditions albeit not the actual letter.
The letter is irrelevant if the fare states it can be upgradable.
If you want a specific fare inside the flex fares that is not best available, then you need to use a TA.
 
How is it trial and error. You are advised of the fare conditions albeit not the actual letter.
The letter is irrelevant if the fare states it can be upgradable.
If you want a specific fare inside the flex fares that is not best available, then you need to use a TA.
It is trial and error using the method referred to.
The letter is relevant if you wish to credit to a Qantas partner airline. e.g. E is upgradeable with Qantas points but is ineligible to credit to to AAdvantage.
TA's generally cost more than buying online.
 
How is it trial and error. You are advised of the fare conditions albeit not the actual letter.
The letter is irrelevant if the fare states it can be upgradable.
If you want a specific fare inside the flex fares that is not best available, then you need to use a TA.
Best is in the mind of the beholder. I think you meant to say = cheapest.
If crediting to a OW partner of QF, it is likely to be different than if crediting to QFF.
Learned while wandering
Fred
 
So the moral of the story is buyer beware, and if its not the class you thought, cancel and try again. But this trial-and-error approach seems ludicrous. How can we ensure we get the fare class we want when they are not advertised?
There is another method that sometimes works. Search for and select flights/fares you are after, making sure a valid QFF number is entered. Go through to the payment page but do not do anything else. Let the the booking engine time out. At this stage you still have a booking but unpaid. The email account of the QFF number entered may receive an email containing the Amadeus booking reference (not always). Use that to look up the booking that was created and the fare class should be viewable. If you are happy with everything you can use the link in the email to pay. If you do nothing the booking will auto clear some time after midnight. Note this can consume fare bucket availability for the time the booking 'exists'.
 
A catch I thought of that will impact more and more I think is QF pushing more use of NDC out - meaning in essence them only offering the cheapest option via their own channels (website, app, etc) ....

(See how AA is going with that as example - but they show booking classes upfront)
 

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.

Recent Posts

Back
Top