Qantas to Introduce Group Boarding and Bag Tracking

[Daver6]

Well those at the back should be boarding by the rear stairs and long after those in J; so J passengers and status pax at front of Y should have guaranteed first dibs on overhead bins above their seats.

If Im in J and see a Y passenger ditch their bag in a J bin I simply remove it and replace with my own.

Still think bin space should be labelled per seat.

Where do you put it once removed?

 

[Beano]

So what about bag tracking? Any news on that?

 

[Flashback]

Would be good to know. As always one does wonder if it's just the staff controlling the gate but I fear not. Keen for feedback with your experience tomorrow. Good luck!

All good, boarded correctly by group and even put the tensa barrier across the entrance after each group. Heading back to LHR in a few hours so will see what it's like at the outstation.

 

[straitman]

Well those at the back should be boarding by the rear stairs and long after those in J.
Still think bin space should be labelled per seat.

Not necessarily and agreed.

 

[jpp42]

Still think bin space should be labelled per seat.

US airlines with "Economy Plus" or similar (normal economy seats with slightly more leg room), generally have the overhead lockers in that area marked with stickers saying it's reserved for those seats. It doesn't always work out that way in practice.

 

[Daver6]

So what about bag tracking? Any news on that?

Not really needed if they're just leaving your bag behind in the first place </tongue in cheek>

 

[Flashback]

All good, boarded correctly by group and even put the tensa barrier across the entrance after each group. Heading back to LHR in a few hours so will see what it's like at the outstation.

Tiny gate area at JER and already boarding when we did our b2b so hard to say.

 

[Larko1]

I will have in about an hour. As I don’t need overhead locker space I will sit back and watch for a while.

They do need a bigger ‘Group’ indicator. Perhaps under the flight number.

View attachment 342183

Maybe something like this but larger?

 

[Flashback]

Maybe something like this but larger?
View attachment 342305

BA seems to make it rather clear, which I think works rather well.

 

[serfty]

BA seems to make it rather clear, which I think works rather well.
...

So does SQ, not as much as BA though ...

 

[PERLHR]

BA seems to make it rather clear, which I think works rather well.
View attachment 342315

Yeah they might make it clear(also on mobile app) but most people ignore it anyhow!!

 

[Flashback]

Yeah they might make it clear(also on mobile app) but most people ignore it anyhow!!

I just push past with my arms flapping and say "EXCUSE ME! DYKWIA?"

 

[PERLHR]

I just push past with my arms flapping and say "EXCUSE ME! DYKWIA?"

Like the other 3/4 of the plane....

 

[DC3]

Sounds great. Will calm all the chicken littles down …

Not all, I suspect

Post automatically merged: Sep 6, 2023

Where do you put it once removed?

That question is asking for trouble

 

[jakeseven7]

Not all, I suspect

Hahahah! The ones it doesn’t (and I can predict with 99% who) flap their wings about everything anyway.

But on a (more) serious note a work colleague took a trial boarding flight yesterday!

Much the same experience as @JessicaTam excellent summary, though he didn’t hang back to watch it all unfold.

The good part was that he saw 2 people present their phones and the machines beep and the ground staff politely explain its not your turn to board just yet, please wait for your group to be called, won’t be long.

Said the 2 people took it in their stride and went back.

So very similar experience!

 

[tdimdad]

Especially now when QF is training their staff and pax to use the boarding groups, you'd think that the group number would be rather dominant on the BP's and gate lounge screens. It is also baffling that even in the QF's own examples, the BP data points on the airport printed vs OCLI BP's are in a different order. It'd reduce confusion if it was as consistent across all media, as possible.

AY has the boarding group in the same size and style than other info on their OLCI BP. JAL OLCI uses smaller font but it's sufficiently different to catch your eye sooner or later. And in both examples, the placement of the data point is logical given the context, unlike the QF design.

 

[encryptededdy]

The group on Qantas boarding passes has always been printed there (if you've ever gotten an AA boarding pass printed on QF stock). I suspect it was originally designed without much thought just to get the data showing, since it wouldn't have been used for QF flights.

Knowing some people who have worked in Qantas IT over the years, I wouldn't be surprised if they don't have the in-house talent to actually change the boarding pass printing, and thus it hasn't been done.

 

[RooFlyer]

Especially now when QF is training their staff and pax to use the boarding groups, you'd think that the group number would be rather dominant on the BP's and gate lounge screens.

Exactly my point. Its a 'trial' - why not make it as easy as possible to get the cattle through the gate in the right order.

 

[Quickstatus]

2 people present their phones and the machines beep

Then the trial failed.
The whole point it to get the group in order before scanning the phone.

 

[Port Power]

Then the trial failed.
The whole point it to get the group in order before scanning the phone.

Isn’t that why there is a trial? To inform and train passengers? These two will have learned from their rejections. So definitely not a fail.