Qantas to Introduce Group Boarding and Bag Tracking

[jakeseven7]

Worked well out of BNE this AM.

Surprisingly compliant crowd on a full flight - a pity as I was hoping to see tonnes of walks of shame / gate lice as others have put it!!

Saw one ‘Beep computer said no’ but appeared to be a genuine mistake from the passenger who seemed mortified and ran away to back of queue

 

[CMA222]

I flew out of MEL yesterday. They kept saying wait away from the queueing area till your group is called. There were heaps of people who just ignored them and clogged the access. I was in G1, half way down the queue, and of the two guys ahead of me the first was green to go and the second was red - wait for your group. The guy being rejected told the 'gate keeper' that at check-in he was told they should just board together, even though they were on separate bookings. The 'gate keeper' said "no-you must wait for your group". The guy wanted to argue so she just let him go. They must have later manually adjusted him as being on board. So the system works except when it doesn't.

 

[SeatBackForward]

So it didn't take long for QF staff to figure out a way tk ignore and jusy override it?

 

[jakeseven7]

So it didn't take long for QF staff to figure out a way tk ignore and jusy override it?

Flew back via MEL this AM and there were plenty of people turned away for not checking their group boarding number properly and zero exemptions given. Personally I think the staff quite liked sending people back if you ask me!

It was interesting comparing my weekday ‘corporate’ flight v a weekend ‘mixed business’ flight. The corporates were a lot more compliant and checked their boarding passes compared to the weekend travellers!

I have another flight ex BNE next week will report back again.

Edit: Is SYD up and running yet?

 

[Ansett]

Currently walking around Perth airport a d pleased to hear and see group boarding being enforced.

 

[RichardMEL]

SYD starts Monday

 

[drron]

SYD starts Monday

When we fly out.

 

[elanshin]

It was interesting comparing my weekday ‘corporate’ flight v a weekend ‘mixed business’ flight. The corporates were a lot more compliant and checked their boarding passes compared to the weekend travellers!

Probably much regular flyers and more up to date / seen this in action already. After all this sort of change isn't hard to process, just needs time to get everyone used to it.

 

[Flyfrequently]

SYD starts Monday

Pity it wasn't yesterday.

QF423 was a full flight with many international connections, people just queued willy nilly (and in the Priority line)
Gate staff did an excellent job explaining/ushering to remain seated.

Also, repeated announcements to gate check hand luggage.

 

[Katie]

Interesting experience for our BNE-SYD flight yesterday. Left the lounge when boarding was called, walked to gate 18, priority line was empty, we joined it, scanned theough and hit a big queue to board. Luckily not too full a flight, so no issues with overhead space.

 

[freney]

I was first to board on a BNE-SYD flight the other evening, so can't comment on how the groups worked at the gate. But I was sitting back in row 21, and noticed that while group boarding was a nice idea, this flight directed passengers in rows 15+ to board via the rear. My estimation was that 50% of the traffic past my seat were people sitting in the back who got on the front, and were crashing into others doing what the signs said. One woman remarked to her partner as she passed me heading for row 24, "Oh, people are coming on the back... they're creating a bit of a bottleneck, aren't they!"

 

[RichardMEL]

I was first to board on a BNE-SYD flight the other evening, so can't comment on how the groups worked at the gate. But I was sitting back in row 21, and noticed that while group boarding was a nice idea, this flight directed passengers in rows 15+ to board via the rear. My estimation was that 50% of the traffic past my seat were people sitting in the back who got on the front, and were crashing into others doing what the signs said. One woman remarked to her partner as she passed me heading for row 24, "Oh, people are coming on the back... they're creating a bit of a bottleneck, aren't they!"

Just goes to show how many don't listen, or think they know better..

Or some could have a mobility concern with using the stairs too..