Qatar Booking - Unable to View on Other Airline Websites

[Chrizztofa]

Hi All

Thought I would check with the brains trust for a slightly strange occurrence.

Booked a flight for my parents with QR for July - September next year ex-KUL (first leg is MH operated but booked as a QR codeshare). Flights were booked directly with QR - they have issued a PNR and ticket number (157 ticket stock) and it is showing up on the QR MMB as "Confirmed". It is also showing up on the CheckMyTrip app.

However, I am unable to retrieve the booking on any other airline websites (including MH, CX and RJ) - they are coming back with errors such as "the system is unable to retrieve this trip" and "we are unable to find this confirmation number".

I'm not sure if this could mean the flights haven't been ticketed properly and we should contact QR, or if it may be because there is a codeshare flight involved or if it's just too far out at this stage - over 11 months away. Would appreciate any comments / advice.

 

[SYD]

QR locked down their system a while back (maybe ~6 mths ago). I posted something here at the time.

QR bookings with a QFF number attached used to appear in the QF app (not that you could anything with them, but still reassuring to see them associated with your FF# noting the spate of fraud occurring with QR and dodgy VFF accounts.

Anyway, I noticed that some future bookings just dropped out of the QF app and I went to check that my bookings were ok. About the same time QR introduced 2FA for managing bookings ie to even view a QR booking on the QR website requires a OTP sent by text and email. I can only assume that’s the reason we can’t view those bookings on rj.com etc.

One of my trips had a codeshare flight on IB. Prior to the change, I could only do seat selection on Iberia.com. Even that got locked out for a few weeks!

 

[Chrizztofa]

QR locked down their system a while back (maybe ~6 mths ago). I posted something here at the time.

QR bookings with a QFF number attached used to appear in the QF app (not that you could anything with them, but still reassuring to see them associated with your FF# noting the spate of fraud occurring with QR and dodgy VFF accounts.

Anyway, I noticed that some future bookings just dropped out of the QF app and I went to check that my bookings were ok. About the same time QR introduced 2FA for managing bookings ie to even view a QR booking on the QR website requires a OTP sent by text and email. I can only assume that’s the reason we can’t view those bookings on rj.com etc.

One of my trips had a codeshare flight on IB. Prior to the change, I could only do seat selection on Iberia.com. Even that got locked out for a few weeks!

Thanks! Good to hear that it's not a booking issue but slightly annoying all the same.