QF CEO speech - dom fare restructure/profit update/RR settlement& Int Route changes?

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Re: QF CEO speech - dom fare restructure/profit update/RR settlement& Int Route chang

Interesting comments here about what QF has up it's sleeve come August 24.
  • International operations - I don't get it. Over the past few months I have priced trips from LHR to both SIN and SYD and on all occasions QF are substantially more then the competition. In my experience with QF internationally, the planes have been consistently full, so where these losses are coming from are any ones guess.
Perhaps I'm missing something?

This also puzzles me. The London flights are always chockers but i keep hearing AJ bleating on about poor loads. If QF are flying full aircraft with passengers paying a premium over other operators are are still losing money then something is seriously wrong.

I know nothing about business and don't pretend to just seems to be a lot of smoke and mirrors going on.
 
Re: QF CEO speech - dom fare restructure/profit update/RR settlement& Int Route chang

This also puzzles me. The London flights are always chockers but i keep hearing AJ bleating on about poor loads. If QF are flying full aircraft with passengers paying a premium over other operators are are still losing money then something is seriously wrong.

I know nothing about business and don't pretend to just seems to be a lot of smoke and mirrors going on.


I agree, there are lots of smoke and mirrors going on...

One of the big problems is that AJ is very much a figures man who likes to compete on price alone... Which makes sence coming from an LCC. The problem is that when you start competing on price alone there is always someone else who can or is willing to do things cheaper than you...

What AJ (or the next CEO) needs to do is realise that they can't compete soley on price, but they can provide the little extra's that make flying in Y for 14 hours a pleasurable experience. It's all well and good providing all the services to those who are lucky enough to be seated in Y+ \ J \ F, but what about the other 300 odd pax down the back? Those 300 odd are what QF should be trying to win over right now. They are the ones that would consider an LCC (or a lesser known carrier), which is QF's main competition (esp on routes to LHR)... (A person who pays for an F flight was never going to consider flying with an LCC)
 
Re: QF CEO speech - dom fare restructure/profit update/RR settlement& Int Route chang

I agree, there are lots of smoke and mirrors going on...



What AJ (or the next CEO) needs to do is realise that they can't compete soley on price, but they can provide the little extra's that make flying in Y for 14 hours a pleasurable experience. It's all well and good providing all the services to those who are lucky enough to be seated in Y+ \ J \ F, but what about the other 300 odd pax down the back? Those 300 odd are what QF should be trying to win over right now. LCC)

Exactly and it's these intangible items are these passengers that they have blindly forgotten about. Without us the A380s would be useless for a start.

We fly Y for a reason and that is cost based. Pure and simple. When that starts to become expensive you look at alternatives such as LCCs e.g Air Asia. Qantas economy cannot compete on price so they have to look at what they can do for their passengers that doesn't cost anything (or very little) that would make us pay a little more to fly QF. Safety record is great but is it the defining option when choosing a carrier? No.

So what could they do for Y passengers?
Ability to choose / book a seat (for no cost) when buying via QF website there and then would be start no matter when the ticket was purchased or fare purchased
Increase points / statuses for bronze members (i would guess 90% of economy are Bronze members)
Allow upgrades on departure for $x no matter what the fare code was
Remove red e deal / saver / super saver.
 
Re: QF CEO speech - dom fare restructure/profit update/RR settlement& Int Route chang

I cannot believe that if QF management got 100% of what they wanted from the unions that an extra $200 million would magically be added to the QFi bottom line.

In several interviews and speeches AJ has continually referenced the unions lack of cooperation as the main issue, with no mention whatsoever of any of the other aspects of operations (old aircraft/ticket prices/customer service/etc).
 
Exactly and it's these intangible items are these passengers that they have blindly forgotten about. Without us the A380s would be useless for a start.

We fly Y for a reason and that is cost based. Pure and simple. When that starts to become expensive you look at alternatives such as LCCs e.g Air Asia. Qantas economy cannot compete on price so they have to look at what they can do for their passengers that doesn't cost anything (or very little) that would make us pay a little more to fly QF. Safety record is great but is it the defining option when choosing a carrier? No.

So what could they do for Y passengers?
Ability to choose / book a seat (for no cost) when buying via QF website there and then would be start no matter when the ticket was purchased or fare purchased
Increase points / statuses for bronze members (i would guess 90% of economy are Bronze members)
Allow upgrades on departure for $x no matter what the fare code was
Remove red e deal / saver / super saver.

I'm not so sure all those Bronze members actually care about points. Benefits to their comfort, entertainment, food and drink are where it's at. Qantas need to innovate.

I cannot believe that if QF management got 100% of what they wanted from the unions that an extra $200 million would magically be added to the QFi bottom line.

In several interviews and speeches AJ has continually referenced the unions lack of cooperation as the main issue, with no mention whatsoever of any of the other aspects of operations (old aircraft/ticket prices/customer service/etc).

Problem there is that if Qantas got their way in negotiations it'd still be some sort of increase. Supposedly they're paying way more than in other countries already, and that's the issue. And then everyone wants a pay rise too.

They compare themselves to Asia and Middle-Eastern airlines a lot, bit what about Europe. Surely those carriers must be on similar pay to here? How are they surviving? Or is Australian pay really that inflated, beyond any reasonable amount?
 
Re: QF CEO speech - dom fare restructure/profit update/RR settlement& Int Route chang

Has the new fare structure been announced? - I can't find any changes on the website
 
Re: QF CEO speech - dom fare restructure/profit update/RR settlement& Int Route chang

Has the new fare structure been announced? - I can't find any changes on the website

Have a close look at the lack of availability of super savers and the pricing for flexi savers !
 
Re: QF CEO speech - dom fare restructure/profit update/RR settlement& Int Route chang

Have a close look at the lack of availability of super savers and the pricing for flexi savers !

That didn't happen today!


Interestingly though, just having a look at a flight to Perth, there are flexi savers only $10 more than red-e-deal.
 
Re: QF CEO speech - dom fare restructure/profit update/RR settlement& Int Route chang

That didn't happen today!l.

Flexi Saver drops that true, but the lack of a SuperSaver quote???? KIPOX and BIPOX (Flexi Saver) fare levels were adjusted at the start of the month for selected routes, its now across the board!
 
Re: QF CEO speech - dom fare restructure/profit update/RR settlement& Int Route chang

Flexi Saver drops that true, but the lack of a SuperSaver quote???? KIPOX and BIPOX (Flexi Saver) fare levels were adjusted at the start of the month for selected routes, its now across the board!

Lack of supersaver has been there a while, at least on the routes I have been looking at!

SQ225 noted it in this thread http://www.australianfrequentflyer.com.au/community/travel-news/qf-flexi-fare-changes-new-30649.html
 
Re: QF CEO speech - dom fare restructure/profit update/RR settlement& Int Route chang

That didn't happen today!


Interestingly though, just having a look at a flight to Perth, there are flexi savers only $10 more than red-e-deal.
Expensive red-e deal or cheap flexi saver?;):mrgreen:
Cheers
N'oz
 
Re: QF CEO speech - dom fare restructure/profit update/RR settlement& Int Route chang

So the changes haven't been announced / soft-launched yet?
 
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Re: QF CEO speech - dom fare restructure/profit update/RR settlement& Int Route chang

Expensive red-e deal or cheap flexi saver?;):mrgreen:

Actually, both. $417 is an expensive red-e-deal, but $427 is a cheap flexi saver.

Actually, looking at the prices, I suspect that supersavers are to be found in the red-e-deal columns.
(I wonder if there will be new names for these things!)
 
Re: QF CEO speech - dom fare restructure/profit update/RR settlement& Int Route chang

So the changes haven't been announced / soft-launched yet?

Not yet, thought it was the super saver thing as it seemed more widespread than first reported and hoping that its not!
 
Re: QF CEO speech - dom fare restructure/profit update/RR settlement& Int Route chang

I hope in the new system of searching for fares, the JQ fares are more easily searched too. Such as right now it's two starter fares and two max fares, I'd rather have one be a plus fare too though. So I have the full range to choose from.
 
Re: QF CEO speech - dom fare restructure/profit update/RR settlement& Int Route chang

So do we know what time these changes will be applied/announced? (The DOM fare restructure). It's happening today right?
 
Re: QF CEO speech - dom fare restructure/profit update/RR settlement& Int Route chang

I hope in the new system of searching for fares, the JQ fares are more easily searched too. Such as right now it's two starter fares and two max fares, I'd rather have one be a plus fare too though. So I have the full range to choose from.

Seems now when you choose a JQ flight on the QF booking engine, you are redirected to the JQ booking engine and then have full JQ option selection.

Best Adl/Mel price I could find just now was JQ A$59 versus QF A$110. However adding FF points (+A$35 = A$94) and then adding checked baggage (+A$18 = A$112) to the JQ flight generated a cost just a bit over the A$110 QF price. Looks like the JQ and QF prices are now being integrated into a smoother blend from JQ to QF.
 
Re: QF CEO speech - dom fare restructure/profit update/RR settlement& Int Route chang

I have moved the domestic fare announcements into a separate thread!
 
Re: QF CEO speech - dom fare restructure/profit update/RR settlement& Int Route chang

My view in all this is that QF is all but finished. I do not like Joyce and would have him shipped back to Ireland in a trice if it were in my power. He certainly learnt well from Dixon.

Maybe I have a selective memory, but I hanker for the days when James Strong was CEO. I am sure that Qantas ran so much better in those days and travelling international was very pleasant. Now it has just all gone to the dogs. Any wonder they are losing money.

I seriously doubt the Qantas board has any idea, if they did, they'd never have appointed Joyce in the first place. One has to wonder how Qantas would be faring now if they had not overlooked John Borghetti. But one thing is certain Alan Joyce has become VA's biggest asset now.

Feel sorry for Julia, imagine having the destruction of an Aussie icon like Qantas as part of your Prime Ministerial legacy. Not a good thought. One can only hope she decides that is a step too far and finds a way to rescue the airline from Joyce.

There are no easy answers. They have made some bad decisions along the way and have had to deal with abnormal disasters, though other airlines have been similarly affected. The unions are not helping and whilst I agree that the workers need to be treated fairly and paid a decent wage, it needs to come with working conditions that meet modern requirements as we all have to submit to these days.

On my recent trip to the UK, I flew SIA to Singapore, Air Asia X (premium) to London and then QF home to Melbourne on the second newest A380. The QF flight was the worst. I was a dreadful flight and I got home with my neck out and a shocking headache due to the uncomfortable seats.

The Singapore Airlines A380 was fine, but Qantas have wasted their money. Obviously the marketing people who try to tell us what a wonderful experience these new planes are have never travelled down the back in cattle class. The narrow, uncomfortable seats and claustrophobic spaces are awful. The old 747's were better. When the SIA A380 landed, the captain brought it down so gently you would hardly know we'd touched the ground. Both QF landings (Singapore and Melbourne) were so hard, the whole plane shook. No way to treat a piece of kit worth $300m.

In Australia, we are at a disadvantage. We're at the axxe end of the world and it takes a long time to get anywhere. We NEED an airline that can give us decent planes, comfortable seats and decent customer service. All this is reflected in the fares of course but I don't doubt that savings can be made and used to provide an acceptable level of service and comfort on long distance flights.

As for Jetstar well I flew on them once and I am highly unlikely ever to fly with them again. Tiger, well what can you say? I also said after one cattle class flight on Air Asia X to KL, that I would never ever fly on them again. However, I was persuaded by a friend to try the premium seat from KL to London. Yes, it is a very basic no frills flight, but the extra leg room and bed seat made a hell of a difference. So, I believe providing a level of comfort at an acceptable price is doable.

Qantas is at a crossroads now. Sadly, I think it is going to take the wrong turn.

My sixpenneth worth anyway. Feel free to disagree. :)
 
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