QF domestic service tired, slow... and what's with the Asian weddings???

[UP4014]

What to say, while the OP complains of QF and praises Virgin, my comment is QF makes a profit and Virgin does not.

What makes a good airline depends on where you are sitting.

 

[zenyattamondatta]

So yesterday’s flights look to have taken somewhere between 2:20 and 2:40... getting fed at around the halfway mark really wouldn’t strike me as the end of the world, especially if I’d eaten something in the J lounge beforehand.

 

[Max Samuels]

On my last QF domestic leg two people reached the front of the priority boarding line, were found out to not have status/be in J and summarily sent to the back of the regular line.

No way!!!!! Is there CCTV footage to back this up?

 

[Max Samuels]

What to say, while the OP complains of QF and praises Virgin, my comment is QF makes a profit and Virgin does not.

Irrelevant to the discussion of service?.... but if we do want to make the comparison, we don't have to go back too far in time to when Qantas was not doing so well....

 

[Max Samuels]

So yesterday’s flights look to have taken somewhere between 2:20 and 2:40... getting fed at around the halfway mark really wouldn’t strike me as the end of the world, especially if I’d eaten something in the J lounge beforehand.

1910.....

 

[UP4014]

Irrelevant to the discussion of service?.... but if we do want to make the comparison, we don't have to go back too far in time to when Qantas was not doing so well....

It's perfectly relevant, if I am sitting as shareholder or employee I care immensely on profit and the management of the finances. QF have had bad years but they have outlived many airlines providing service beyond Ansett, Compass, Jetgo and a few others that I can't even remember now. What was that airline that was only going to provide business class, the racing bloke he didn't last long.

Perhaps Virgin needs your support more than QF.

 

[zenyattamondatta]

1910.....

Meaning what? You left at 19:10 and arrived at around 21:30 and the people in J started getting fed at around 20:00 and you don't know whether they got a drink before that?

Stop the presses.

 

[eminere]

Did your aircraft have great coffee too?

That line from the safety briefing video is particularly cringeworthy.

 

[dajop]

What to say, while the OP complains of QF and praises Virgin, my comment is QF makes a profit and Virgin does not.

What makes a good airline depends on where you are sitting.

To be fair to OP, he was talking about domestic in this thread. And I think it has been established that VA do make money domestically. It’s just those international rabbit holes they’re chasing rabbits down that’s losing them big money.

 

[JohnK]

You do seem to suffer a lot from (and complain a lot about) first world problems.

Don't we all?

 

[Max Samuels]

It's perfectly relevant, if I am sitting as shareholder or employee I care immensely on profit and the management of the finances. QF have had bad years but they have outlived many airlines providing service beyond Ansett, Compass, Jetgo and a few others that I can't even remember now. What was that airline that was only going to provide business class, the racing bloke he didn't last long.

Perhaps Virgin needs your support more than QF.

The shareholder angle is a bit of a stretch,,,, technically, through super funds, every Australian is probably a shareholder. But the logic is still flawed. According to Qantas' own filings, JQ is their most profitable business.... but I don't think anybody reading this thread would ever consider JQ as better than anything...

 

[Max Samuels]

OK peeps - I have listened and I think I need to even the score a bit say something nice about QF...

The QF Dom J lounge in Brisbane is better than the VA lounge (I hadn't been in a while and it is much nice although it is newer)

The plane departed and arrived on time (is that to their credit though? I know when they are late it is always someone else's fault)

The Y food was OK - a burrito. And they offered 2nd round of drinks (they don't always do this)

They serve great coffee

 

[Max Samuels]

What to say, while the OP complains of QF and praises Virgin, my comment is QF makes a profit and Virgin does not.

What makes a good airline depends on where you are sitting.

Oh wow I just understood your message - "where you are sitting" means whether you are an owner and therefore how much profit you are getting, yeah? Sitting in the boardroom as opposed to on board.

Interesting proposition, but I think in the discussion of an airline and its product, not really relevant. If it were, the discussion would be very short! This forum would be vacant of any opinions and publish only the facts of what airlines are the most profitable and by how much, and BANG! we have our top 10 airlines!

However, I think a board that cared only about profit - and ignored the comments regarding their product, won't be in business for long.... if the product continues to suck, pax will leave, revenue will plummet, and the profit will be affected. So it's really like the Lion King.

Anyway.... off to a long lunch (and a hair cut) for me today!

In a couple of weeks I will be flying QF 9 MEL-PER in J, and I am expecting GREAT things! And on the way back flying VA a330 in J - so will be a PERFECT compare opportunity!

 

[Borisdog]

On my last Virgin flight I was outraged by, wait - hang on, I can't remember when my last Virgin flight was because I generally choose not to fly them.

 

[Denali]

On my last Virgin flight I was outraged by, wait - hang on, I can't remember when my last Virgin flight was because I generally choose not to fly them.

My last VA flight (PER-SYD) I was outraged that I didnt get asked what dessert I wanted but was given the cheese platter after I earlier told the FA that I didnt get a cheese platter on my flight 4 days prior. Im still traumatised, I need points to feel better.

 

[Max Samuels]

My last VA flight (PER-SYD) I was outraged that I didnt get asked what dessert I wanted but was given the cheese platter after I earlier told the FA that I didnt get a cheese platter on my flight 4 days prior. Im still traumatised, I need points to feel better.

I think a candlelight vigil is in order.... the death of service

 

[AIRwin]

My last VA flight (PER-SYD) I was outraged that I didnt get asked what dessert I wanted but was given the cheese platter after I earlier told the FA that I didnt get a cheese platter on my flight 4 days prior. Im still traumatised, I need points to feel better.

On your next flight, you should say you didn't get what you wanted on your previous flight...

 

[JennyMG]

TBH I haven't noticed - will take a better look next time!
Perhaps they are just better at it, do it quicker, therefore not noticeable? Plus I think they call it bread.

Maybe they should get some crazy rich Asian’s to do the bakery service with chopsticks. Could be quicker

 

[AIRwin]

Maybe they should get some crazy rich Asian’s to do the bakery service with chopsticks. Could be quicker

Dim sum on trolleys...

 

[Max Samuels]

I know it is slightly off topic... but while talking about Asian weddings I thought I would share an anecdote from experience in Japan when I was 19yo or so..... so this is in the late 90s, at the peak of the Japanese economic rise. I think the Yen had just hit parity with the USD and the world was imploding.

Anyway, the Japanese were super rich and I think they were the genesis of crazy rich asian anything (weddings included). I worked in a 5-star hotel - one of the best - and big business for hotels are weddings. HUGE business.

This hotel had a special wedding "set" - like a movie set - fake christian chapel, looked like something from Beauty and the Beast... all old worldly and vine covered etc. Anyway, on a weekend they would pump 5 or 6 weddings through the chapel. One wedding would end, the guests move on to a banquet room, the chapel got "re-set"; confetti cleaned up, balloons re-set into the ceiling - literally like a movie set re-setting for another take. Anyway, as hilarious as all that was, the most funny thing was the "rental" crowd. I kid you not.

There were a variety of wedding "packages" and the deluxe ones included a number of fake guests who were always foreigners. To make the wedding look "international" I suppose. So they would choose from a menu of "characters", e.g. A Jacki Onassis type lady, who would stand there regally, and dab a tearful eye.... or a young couple wearing sunglasses who could possibly be movie stars or models.... or, an elderly man in tweed jacket holding a pipe (I kid you not) who could possibly be your professor from when you attended Harvard in the 1930s (they weren't good with getting the clothing right for the time period)....

One of strangest things I have ever seen