QF generosity - Thank You very much

[straitman]

I've just had to change (delay) my award seat from PER - MEL and the Premium desk waived the new 2500 change fee. Maybe they looked at the grief they caused on the way over and decided to be nice to me :!:

 

[serfty]

I've just had to change (delay) my award seat from PER - MEL and the Premium desk waived the new 2500 change fee. Maybe they looked at the grief they caused on the way over and decided to be nice to me :!:

That's a good start.

If what you did was a simple date/time change then that's the status quo in respect of waived fees.

 

[straitman]

That's a good start.

If what you did was a simple date/time change then that's the status quo in respect of waived fees.

serfty,

Same flight put back 5 days. It was mentioned that she should have been charging me the 2500 points.

 

[laffer]

It puzzles me that the OP considers being a loyal Australian commesurate with being a QF flyer. QF certainly play the 'loyal Australian' card when it suits them (to avoid Singapore on the US route). But the management of QF are happy to run the 'we are a global airline' when they need to outsource Australian jobs.

QF stopped being the 'little aussie battler' a long time ago.

All in my opinion of course.

 

[NM]

I've just had to change (delay) my award seat from PER - MEL and the Premium desk waived the new 2500 change fee. Maybe they looked at the grief they caused on the way over and decided to be nice to me :!:

well you did waive the fee for them changing your MEL-PER flight last week, so its only fair that they also waive the change fee back.

 

[straitman]

well you did waive the fee for them changing your MEL-PER flight last week, so its only fair that they also waive the change fee back.

NM,

Who said I waived the fee for the trip over :?:

 

[NM]

NM,

Who said I waived the fee for the trip over :?:

So how much was the change fee you charged QF for changing the departure and arrival time of you outbound flight?

 

[straitman]

So how much was the change fee you charged QF for changing the departure and arrival time of you outbound flight?

Negotiations are progressing :!: