Aussie_flyer
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doesn't really go with matching up with EK's product then which I thought they were trying to do somewhat
doesn't really go with matching up with EK's product then which I thought they were trying to do somewhat
Qantas had that "no tray" meals already 10 years ago in the domestic flight. I remember it was a white square box.
Those domestic Y meals, launched in 2001, were the responsibility of a QF executive who has gone on to do rather well at another airline.
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On short domestic flights then it is appropriate however on Long haul International 14 hour flight I would say NO not appropriate.
If I have to make a guess, I think it would be something similar to a KFC box meal. Once the pax is done, rather than having to clean the tray later, just dump the whole lot into rubbish. And I guess there's less spillage, rather than balancing a tray, you're just handing out a lunch box.
They're just getting ready for then EK buys them and turns QF into their LCCdoesn't really go with matching up with EK's product then which I thought they were trying to do somewhat
I had this trayless experience on Thursday night from SYD-MEL. After arriving at the DOM business lounge around 5:15 for a 6:30 flight and planning to have dinner there and being disappointed that no hot food was on offer (apart from soup and about half the ingredients to make a toasted sandwich) until about 6:05 I figured I'd eat the on-board meal.
When it came it was a poached chicken salad in a plastic box. The chicken was 3 oval-shaped slices of some kind of chicken loaf with some distinguishable chunks in it. The salad was 3 cos lettuce leaves lining the bottom of the tray with some cherry tomatoes and that sort of thing across the top. The dressing was a light and creamy mayo based dressing I think.
The meal was really underwhelming and totally not in-line with the image of a premium airline - it was very reminiscent of the Jetstar Asia meal I had when a plus pack was purchased. As well as the meal being fairly lacklustre, it removes any sense of 'service' from the experience - rather than having a tray prepped and placed in front of you, you're handed a box and some plastic cutlery with the drinks following on a 2nd cart. Not to mention the lack of the cheese/crackers and the chocolate which were a nice finisher to the usual meal.
Being one of those fortunate enough to have lounge access and usually using it to eat before flights this isn't a massive issue for me but if I was paying the premium for a QF fare on the basis of better service and the inclusion of a meal I'd be feeling very disappointed by this.
I agree with the assessments of this as yet another 'enhancement' of QF service and seeming very much like a race to the bottom.