- Joined
- Oct 4, 2013
- Posts
- 839
- Qantas
- Silver Club
Different to "supervisor" or "manager"Term of the day "Team Coach".
Is this "forcing" policy directly related to successful award releases only?
I my call centre days, I always told people who wanted to go that way that supervisors and managers were just that - decisions were made by front-line staff. And this was well supported.