Flywithd
Active Member
- Joined
- May 19, 2009
- Posts
- 536
Heres my review on the QT Hotel when we stayed in January, set up on my new blog too! 
Pictures are in my blog!
Savvy Student Travels
Tuesday 8th January - Sunday 13th January
Check in time2:00pm
Check out time12:00pm
Room QT King Ocean View - Room 2013.
Room AmenitiesUspa
I've previously stayed at the hotel in its former days when it was still operating as the GCI International and after its rebranding to the quirky QT I thought why not test out what QT has on offer since we got 10% discount on room types due to being Priority Guest Reward members, what also topped off the offer was a 2 night weekend offer that included breakfast daily for 2 and a dinner reservation at Bazzar.
Hotel check in was a breeze at 5pm with the quirky staff who quickly processed our reservation, explained hotel parking as well as asking for the plastic card to hold for incidentals as well as asking for a bond. After a couple of minutes she handed my room keys and to my surprise we were in room 2013.
As we entered our room our luggage was already sitting by the tv, the air conditioner was on and our "anniversary" gifts of macarons and a bottle of bubbly was awaiting by the table. The hotel has had a terrific facelift with a nice and bright interior. The king size bed was comfy enough for the two of us even though the partner still goes by the "why are we at a nice place when we won't be staying in room for the majority of the time".
Something unrelated to the reservation at the QT, I'm the one in the relationship who makes all bookings from flights to hotels! After discussing some points and destinations with the other half of course! He just provides the $$$...... kidding! ;P
Facilities available to guests include a Pool which stays open until 9 - 10pm, according to one of the concierge team members... I've found myself using the pool at 1am... so i guess guests can use the pool at their discretion when ever they like. A day spa is also available to hotel guests if they fancy being pampered as well as unique facilities such as hiring free bikes and mopeds. Concierge service depends on the team member themselves, I happen to find that the best service came from a blond average and charming team member in his blue work attire, I forgot to grab his name though!
Bazzar for breakfast as well as dinner include's a wide variety of different menu items as well as condiments and different stations catering to a wide range of guests. There are no signs or labels describing the food.. the concept of Bazzar is a interaction market place, so for the extroverts who don't want to socialize with anyone should man up and ask the chef's what they will be digesting, or just taste the menu items to your discretion.
Check out could of been handled better, the staff member who I got looked pretty new and was still finding his way around check outs. When we check in, the hotel holds the amount payable on your card as a guarantee, on check out the hotel will charge the accommodation rate on top of the guarantee, in our case $1060 was held on check in, on check out another $1060 will be charged ontop of that.
I asked why they couldn't just authorise the amount they charge on check in, after some mumbling from the staff member, a supervisor came out and explained it was hotel policy. The supervisor could see me frustrated so we got complimentary wi-fi used through out our stay.
The funds get released in aprrox 4 - 5 days, so if your strapped on cash or need your credit card, make sure you have a back up card or pay in cash on check in. I also got handed my priority guest rewards card on check out and some benefits of the program include
10% off best available rates.
20% off food and drink at hotel restaurants, excluding breakfast - Platinum members recieve 50%
Welcoming drinks (we assumed it was the lemonade)
Priority check in (didn't see it offered at QT)
50% off internet
Hotel's participating in the program are
Rydges Hotels & Resorts
QT Hotels & Resorts
Art Series Hotels
Reef House
Overall I would happily return to the QT Gold coast if I find myself back in the Surfers vicinity, staff could undergo further training to further enhance guest experiences.
Pictures are in my blog!
Savvy Student Travels
Tuesday 8th January - Sunday 13th January
Check in time2:00pm
Check out time12:00pm
Room QT King Ocean View - Room 2013.
Room AmenitiesUspa
I've previously stayed at the hotel in its former days when it was still operating as the GCI International and after its rebranding to the quirky QT I thought why not test out what QT has on offer since we got 10% discount on room types due to being Priority Guest Reward members, what also topped off the offer was a 2 night weekend offer that included breakfast daily for 2 and a dinner reservation at Bazzar.
Hotel check in was a breeze at 5pm with the quirky staff who quickly processed our reservation, explained hotel parking as well as asking for the plastic card to hold for incidentals as well as asking for a bond. After a couple of minutes she handed my room keys and to my surprise we were in room 2013.
As we entered our room our luggage was already sitting by the tv, the air conditioner was on and our "anniversary" gifts of macarons and a bottle of bubbly was awaiting by the table. The hotel has had a terrific facelift with a nice and bright interior. The king size bed was comfy enough for the two of us even though the partner still goes by the "why are we at a nice place when we won't be staying in room for the majority of the time".
Something unrelated to the reservation at the QT, I'm the one in the relationship who makes all bookings from flights to hotels! After discussing some points and destinations with the other half of course! He just provides the $$$...... kidding! ;P
Facilities available to guests include a Pool which stays open until 9 - 10pm, according to one of the concierge team members... I've found myself using the pool at 1am... so i guess guests can use the pool at their discretion when ever they like. A day spa is also available to hotel guests if they fancy being pampered as well as unique facilities such as hiring free bikes and mopeds. Concierge service depends on the team member themselves, I happen to find that the best service came from a blond average and charming team member in his blue work attire, I forgot to grab his name though!
Bazzar for breakfast as well as dinner include's a wide variety of different menu items as well as condiments and different stations catering to a wide range of guests. There are no signs or labels describing the food.. the concept of Bazzar is a interaction market place, so for the extroverts who don't want to socialize with anyone should man up and ask the chef's what they will be digesting, or just taste the menu items to your discretion.
Check out could of been handled better, the staff member who I got looked pretty new and was still finding his way around check outs. When we check in, the hotel holds the amount payable on your card as a guarantee, on check out the hotel will charge the accommodation rate on top of the guarantee, in our case $1060 was held on check in, on check out another $1060 will be charged ontop of that.
I asked why they couldn't just authorise the amount they charge on check in, after some mumbling from the staff member, a supervisor came out and explained it was hotel policy. The supervisor could see me frustrated so we got complimentary wi-fi used through out our stay.
The funds get released in aprrox 4 - 5 days, so if your strapped on cash or need your credit card, make sure you have a back up card or pay in cash on check in. I also got handed my priority guest rewards card on check out and some benefits of the program include
10% off best available rates.
20% off food and drink at hotel restaurants, excluding breakfast - Platinum members recieve 50%
Welcoming drinks (we assumed it was the lemonade)
Priority check in (didn't see it offered at QT)
50% off internet
Hotel's participating in the program are
Rydges Hotels & Resorts
QT Hotels & Resorts
Art Series Hotels
Reef House
Overall I would happily return to the QT Gold coast if I find myself back in the Surfers vicinity, staff could undergo further training to further enhance guest experiences.
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