Question about Virgin travel bank

[Rich]

Heads-up :
Virgin extended their expiry date for Standard credits again to 31 Dec 2022.
Nothing about it anywhere on their website
View attachment 315307

Really? That's a bit annoying for me as I spent mine a couple of weeks ago to upgrade an award booking to economy X. Nice to have the legroom etc but unnecessary for a short flight.

 

[AIRwin]

Travel credits

www.virginaustralia.com

 

[serfty]

Travel credits

www.virginaustralia.com

That does not specifically answer the question given the dates:

We have extended the expiry date of Future Flight credits and standard credits due to expire before 30 January 2023. Your credits will be available to make bookings until 31 January 2023, and can be used for travel up to 27 December 2023.

@Deskorpio However, to extrapolate given the expiry of yours have been extended to 31st December 2023, I'd expect booking can be made for flights after that expiry.

In reality, it is probably best you call again and ask.

 

[Deskorpio]

Found this on VA website, a bit ambiguous but that might be it. But you are right Serfty, i better call again.

“Standard credits
We have extended the expiry date of all standard credits issued on/before 31 July 2022. Your standard credit will be available to make bookings until 31 December 2023.”

 

[tdrift]

I just viewed my travel bank credits as I had initially thought they would be expiring soon. Pleasantly surprised to see that my credits now expiry 31 Dec 2023 just like you've experienced

 

[ezemskov]

Heads-up : standard credits extended again, until 30 June 2025

 

[AIRwin]

Heads-up : standard credits extended again, until 30 June 2025

We are currently updating the expiry date for all standard credits issued between 21 April 2020 and 31 July 2022. These credits will be available to book and fly by 30 June 2025. We anticipate expiry dates in all customer accounts will be updated by December 2023.

Redeem travel credits

Have you previously cancelled a trip and received a travel credit? Learn about your travel credits and how to use Travel Bank.

www.virginaustralia.com