It's not, but there was a first time for all of us, and even though I have done it many times I have never clicked on the "Express Checkout" option so I didn't know it wouldn't give you any opportunity to enter a different PAX name! So I have learned something from the OP.I book flights for family members using my points all the time. It's not rocket science.
Ditto, had the same problem with husbands reward flight back from HNL with FJ. Managed to get thru with no problems tho, they did not notice the extra J in his middle name.Mine was an international reward flight and wasn’t able to change my name. Operator just couldn’t seem to do it.
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