Received survey about new business class product - but didn't have it on flight!

[Jurahn]

Was on VA555 SYD-PER today (only 2 of us in J) and received an email from VA asking me to complete a survey, saying "You are one of the first guests to experience the new Virgin Australia domestic business class product" - er, no I'm not (I wish!!!!). The J product on today's flight was the old product - and quite old indeed judging by the squeaks, rattles and "looseness" of the J seat I was in! So I assume this flight was meant to be one of the refitted birds? Dammit, I would have LOVED to have had the new product, because won't be flying again until at least mid next year

Anyone else received this survey but didn't fly the new J?

ETA: Just went back and re-read the email, it didn't refer to a specific flight - I flew VA552 the week prior, but that didn't have the new J product either!!

 

[vmile]

Do the survey, have some fun with it!

 

[Jurahn]

I had a look at the first question yesterday which was "would you recommend VA's new domestic business product to family and friends?" then a rating of 1 (or maybe 0) up to 10 - I could always put the lowest rating seeing as I haven't flown it, so can't recommend it! LOL

 

[Jurahn]

The only other pax in J yesterday told me as we were waiting to disembark that it was the first time he'd ever flown business class, so if he gets the survey too, he'd fill it out completely unaware that he was flying the old product!

 

[esquire]

Only 2 in J ! That would have been rather exclusive. Imagine if their new fancy J Class Cabin was carrying 2 pax?!

In saying that I was upgraded by the CSM once on a SYD-PER VA flight because they had no J passengers and he didn't want his staff to get too bored. Of course I complied with the request.

 

[Jurahn]

Only 2 in J ! That would have been rather exclusive.

Yes, it certainly was! The other pax and I were on separate sides of the cabin, so it was as if I had J to myself LOL. The FAs regularly came through, asking rather wistfully "are you SURE there's nothing else I can get/do for you?". I'm pretty low maintenance though . When I did need something, I'd barely taken my finger off the call button before a FA appeared at my seat!