cardiology
Member
- Joined
- May 11, 2008
- Posts
- 162
Just return from an overseas trip and found that my upgraded Diamond Rewards card got charged the $395 annual fee. Called to ask for a waiving of the fee and got refused. Told the CS agent to cancel the card for a refund and got refused straight away saying that they do not have an annual fee refund policy. That means I need to pay this fee and use the card until Dec 18! Anyone heard about this policy? Can I call ACCC to complaint on a refusal to refund the fee on a pro rata basis?
Thanks.
Thanks.