markis10
Veteran Member
- Joined
- Nov 25, 2004
- Posts
- 30,394
Oh how i love these posts. To clarify what responsibilities did Qantas have?
You have insurance, use them, that's what it is for?
With all due respect the insured traveller is under obligation to pursue the carrier first for their obligations under the contract of carriage and the appropriate international conventions (warsaw/moscow et al) through ICAO, that specify what is covered under the carriers domain. Your post seems to indicate that "airline" and "customer service" is fast becoming an oxymoron example not to mention "airline" and "obligations" which is not far behind!