Retro Claims - what's reasonable?

[Velocity Frequent Flyer]

Hi uanthony,

Appreciate the feedback. May you please PM through details of your flight and VFF numbers and we'll get this investigated for you.

Cheers,
VFF

 

[uanthony]

Hi uanthony,

Appreciate the feedback. May you please PM through details of your flight and VFF numbers and we'll get this investigated for you.

Cheers,
VFF

Just tried to PM and received the following message

• "Velocity Frequent Flyer has exceeded their stored private messages quota and cannot accept further messages until they clear some space."

 

[Velocity Frequent Flyer]

Just tried to PM and received the following message

• "Velocity Frequent Flyer has exceeded their stored private messages quota and cannot accept further messages until they clear some space."

Sincere apologies for the inconvenience, uanthony. May you please resend the PM? The inbox is free now

 

[yorgerg]

Hi VFF,

I also need help with an Etihad retro claim that is taking too long. Can you help? I tried to send you a PM but I don't have enough post count to send one. How else can I contact you?
Many thanks,

 

[esquire]

Don't get me started on VA codeshare for internal NZ flights - every single flexi fare does not post and needs to be chased up, and up and up. 3 months is the record to date with a manual entry done at the end and marked as "bonus" !

VA - I don't like wasting my time chasing SC multiple times over months for VA codeshares - soon I will be booking cheap tickets via Air NZ rather than try and stick with VA (lets face it online check in and seat selection is available then!)