Same status for flex and choice?

Joined
Dec 14, 2019
Posts
8
I recently flew ADL-BNE-ADL with one Y (flex) and one V (choice) fare.
Afterwards, I received:
Y: 8652 points, 20 SC
V: 3029 points, 20 SC
I was expecting the Y fare to give 35 SC. Is this worth a call to customer service?
 
Don't call just send an email. Your status @velocityfrequentflyer.com

Just explain you don't think what you've received is correct and they'll fix it. A few times this year I've received a small number of points (messed up because QF/VA flights on the same travel agent booking) and the email has fixed it in a few days.

[email protected]
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[email protected]
 
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