Schedule Change on SQ J Reward Booking

[clifford]

Today I noticed that there had been a 10 minute schedule change on a reward booking in J on SQ to Europe next year. VA hadn't notified me of this, but it was hugely significant.

It actually made the connect time in SIN illegal, at 40 minutes, which I was very happy with. The original booking had a connect time of 50 minutes (it was the only itinerary available to book), and which I felt was unlikely to be doable (D Gates to A gates).

So I was able to change to a flight departing Australia 9 hours earlier, which gives me a nice buffer in case of delays and removes a lot of worry. Who said schedule changes were not a good thing?

 

[CJEMNMAC]

I have a nightmare with velocity redemption on SQ… booked 4 J seats to KIX .. ticketed fine .. SQ changed the flight number only .. times remained .. now Velocity and SQ can’t sync correctly.

So Syd - Sin is showing reserved not confirmed. For 3 months I have been trying to resolve and best advice is SQ have put “notes in check in screen “ and we can fly.

I don’t believe it and still cannot get it fixed. Velocity say it’s ticketed and SQ say it is not

Debacle