Seat Selection Payment Error

[glasszon]

I recently paid for seat selection (was a Amex travel booking so not eligible for free seat selection), but even after a few days and I couldn't generate the seat payment receipt and this error appears on the flight booking:

A payment is in progress

Payment for a Seat Selection request has been submitted, but cannot be verified. You cannot change seats for the affected passengers. Please contact your issuing agent, or the Qantas call centre if you made this seat request online.

I searched the forum and the last time this is mentioned is in 2018, has anyone encountered this recently and were there any problems you encounter on check-in due to this error?

 

[whereiskym]

I recently had this with a booking I made through Amex Travel. I called Qantas they did something their end. I was then able to see and amend my paid seating. Hope this helps.