A few weeks ago, around 18 Feb, SQ announced posted a list of cancelled services. see for instance the thread
www.australianfrequentflyer.com.au
Without any announcement, as far as I can see, that list has been steadily growing. compare for instance as of today at
which pretends to be the same document but which has a whole lot more cancelled services than originally listed.
We are currently booked (paid not award) CBR-SIN-IST and return. Today I checked the flight loadings (bdm.com) and discovered there was no data for the flight segments SIN-IST and return on our booked dates. see the thread
www.australianfrequentflyer.com.au
Checking seating allocations of SQ showed that 14 or 24 seats in PE were not booked.
Aside from the lack of loading details, SQ are not accepting bookings on these sectors in any class. It leads me to the conclusion that these sectors have been cancelled but SQ have not yet had the courtesy to let anyone know just yet.
In the next few days, we are due to pay significant and non-refundable accommodation and tour fees which will be lost if SQ changes the travel dates. So after an hour on hold, I got to speak to a SQ reservations employee by the name of Danish. After being put on hold yet again for an extended period, he advised that sectors we are due to fly are not cancelled at this time and if they are subsequently cancelled we will receive an email. He repeatedly failed/refused to provide any explanation for the refusal to accept new bookings whilst there are clearly seats available.
It appears to me that SQ has already decided to cancel these sectors but won't tell customers so as to shoehorn them into other more convenient (for SQ) flights at the last moment. IMHO it is a great way to ruin passengers' plans and presumably shift the cost from SQ to travel insurers. Says a lot about their ethics and/or concern for passengers vis-a-vis their own profitability.
SQ service reductions during May
SQ have announced significant number of service reductions in late April/May due to weak demand because of Coronavirus situation. These are currently announced on their facebook page. For Australia (which I have posted below) a lot of midweek flights affected:
www.australianfrequentflyer.com.au
Without any announcement, as far as I can see, that list has been steadily growing. compare for instance as of today at
which pretends to be the same document but which has a whole lot more cancelled services than originally listed.
We are currently booked (paid not award) CBR-SIN-IST and return. Today I checked the flight loadings (bdm.com) and discovered there was no data for the flight segments SIN-IST and return on our booked dates. see the thread
Flight Availability/Loadings & Upgrade Probability Help Desk
PLEASE INCLUDE DATE, FLIGHT NUMBER, ORIGIN & DESTINATION IN ALL REQUESTS >>>> ADDED BY ADMIN (6 Sept 2010)
www.australianfrequentflyer.com.au
Checking seating allocations of SQ showed that 14 or 24 seats in PE were not booked.
Aside from the lack of loading details, SQ are not accepting bookings on these sectors in any class. It leads me to the conclusion that these sectors have been cancelled but SQ have not yet had the courtesy to let anyone know just yet.
In the next few days, we are due to pay significant and non-refundable accommodation and tour fees which will be lost if SQ changes the travel dates. So after an hour on hold, I got to speak to a SQ reservations employee by the name of Danish. After being put on hold yet again for an extended period, he advised that sectors we are due to fly are not cancelled at this time and if they are subsequently cancelled we will receive an email. He repeatedly failed/refused to provide any explanation for the refusal to accept new bookings whilst there are clearly seats available.
It appears to me that SQ has already decided to cancel these sectors but won't tell customers so as to shoehorn them into other more convenient (for SQ) flights at the last moment. IMHO it is a great way to ruin passengers' plans and presumably shift the cost from SQ to travel insurers. Says a lot about their ethics and/or concern for passengers vis-a-vis their own profitability.
