SMS rx : You still have a Qantas COVID travel credit....

[albatross710]

well I know I certainly 'did' but today I received an SMS telling me I still do.

I'm currently 57th n the queue of all you people trying to claim these phantom credits.

Oh dear me, someone needs better criteria before firing off all those SMS. (48th in the queue now.)

 

[albatross710]

seems I DO have a travel credit. I really though it was refunded previously. It's from a flight originally booked Feb 2020.

I am now advised I can use it for bookings for myself, a family member, anyone, a hotel or an upgrade. A long way from the original "a fare of equal or higher value"

Thank you senate enquiry!

 

[bussyboy]

I think i need to hit up Amex travel for possible forfeited fares during covid

 

[albatross710]

I think i need to hit up Amex travel for possible forfeited fares during covid

yes, it's time

 

[encryptededdy]

If only Qantas invested in IT back in 2020~2022 to create a "travel bank" type system for all credits... I hate to think how much call centre staff they have just handling these presumably hundreds of thousands of travel credits.

 

[CaptJCool]

One of my friends had a$175 flight credit that had been converted to a TravelPass but didn’t keep the booking reference nor could remember getting the Pass emails

Long story short
After multiple calls
The credit has been refunded