SQ Availability when using Velocity Points

[Scr77]

I've booked my fair share of Singapore flights directly with KrisMiles. But, I always thought if a Y or J reward seats was shown as a "saver" on the Singapore site, it was also available on Virgin's site and bookable with Velocity points. Obviously, the benefit of booking with VA is that you don't loose points by transferring them to Singapore.

Am I wrong here? The "saver" seat that I want is available on the Singapore site, but not available on the VA website and the call centre staff say no too.

I have plenty of other options, just wanted to clarify others understanding. It's a Singapore to Melbourne flight and the call centre staff say that only 2 direct flights are in the system, which seems odd.

 

[travelislife]

This is exactly what I was trying to achieve, but unable to do.

Single sector or connection?

 

[Scr77]

Single sector or connection?

A simple Singapore to Melbourne day flight.