Anyone unable to change their FF number on an SQ booking through the website?
I changed two bookings at the same time from SQ to OZ, one worked, one failed:
"The frequent flyer number is invalid. Please provide a valid frequent flyer number or present your frequent flyer card at the airport check-in."
My only guess is that one failed because it has a leg that was upgraded using KF miles.
I had asked when doing the upgrade whether I can still earn points on another star alliance member for the original fare class.
I guess will give them a call or correct on check-in and confirm that it's on my boarding pass.
I have heard stories of frequent flyer numbers becoming "sticky" to the airline if they process an upgrade...
I changed two bookings at the same time from SQ to OZ, one worked, one failed:
"The frequent flyer number is invalid. Please provide a valid frequent flyer number or present your frequent flyer card at the airport check-in."
My only guess is that one failed because it has a leg that was upgraded using KF miles.
I had asked when doing the upgrade whether I can still earn points on another star alliance member for the original fare class.
I guess will give them a call or correct on check-in and confirm that it's on my boarding pass.
I have heard stories of frequent flyer numbers becoming "sticky" to the airline if they process an upgrade...
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