SQ321 LHR-SIN Encountered Severe Turbulence [At least 1 Fatality and 30 Injured]

[clifford]

Kudos to them for the way they have handled this.

Of course, but I guess thry're also trying to preempt the possible lawsuits that may follow...

 

[JohnM]

SQ offering US$10k for minor injuries as starters

Singapore Airlines offers $10,000 compensation to those injured in turbulence flight | Singapore | The Guardian

The airline has said that anyone who sustained serious injuries on SQ321 last month could be entitled to a larger payment

amp.theguardian.com

Maybe they should offer a bonus to those who had their seatbelts on...

 

[MooTime]

How are Singapore at fault?
I haven't read much into this, but cos they didn't have the seat belt lights on, they are liable?

Turbulence happens, isn't it said on planes keep your seatbelt on if your seated? You can't handcuff pax to their seats.

I can understand the feel good PR $10k offer, just curious of legalities here.

 

[JohnK]

Most don’t have toilets - in T3 only A1-8 and B1- 4 (which each is one large holding area) have toilets etc.

We usually stay outside those holding areas until it's almost time to board. We can freely use toilets without worrying.

 

[oz_mark]

How are Singapore at fault?
I haven't read much into this, but cos they didn't have the seat belt lights on, they are liable?

Turbulence happens, isn't it said on planes keep your seatbelt on if your seated? You can't handcuff pax to their seats.

I can understand the feel good PR $10k offer, just curious of legalities here.

On international flights the carrier is strictly liable.

 

[MooTime]

On international flights the carrier is strictly liable.

Ok, but liable for and from what. Turbulence and someone being injured? so it'll be no suprise to me to see airlines hammer the line seatbelts on all the time, leave the light on as you never know when next turbulence is to occur.

Duty of care.

And domestic the liability goes out the window completely?

 

[jase05]

Ok, but liable for and from what. Turbulence and someone being injured? so it'll be no suprise to me to see airlines hammer the line seatbelts on all the time, leave the light on as you never know when next turbulence is to occur.

Duty of care.

And domestic the liability goes out the window completely?

Had a friend come back on EK a few days ago and the crew were constantly telling passengers to keep their belt on. She mentioned that there was about a 2hr stint over the Bay of Bengal where all service was stopped and seatbelt signs stayed on even though no turbulence.

 

[MEL_Traveller]

Ok, but liable for and from what. Turbulence and someone being injured? so it'll be no suprise to me to see airlines hammer the line seatbelts on all the time, leave the light on as you never know when next turbulence is to occur.

Duty of care.

And domestic the liability goes out the window completely?

Montreal Convention for international travel.

Two parts. Up to USD175,000, the airline is strictly liable for injury resulting from an accident. Over that amount, the passenger must prove the airline was in some way negligent.

There must be an ‘accident’ - an unexpected or unusual event. It can’t be something caused by the passenger. There must be injury. If yes to those, then you probably have a claim.

Applies while being on the aircraft, and in the process of boarding and disembarking.

Different law for domestic travel.

 

[AIRwin]

Korean Air halts in-flight services 40 minutes before landing for passenger safety

Previously, cabin services were to stop 20 minutes before landing. Read more at straitstimes.com.

www.straitstimes.com

 

[elanshin]

Korean Air halts in-flight services 40 minutes before landing for passenger safety

Previously, cabin services were to stop 20 minutes before landing. Read more at straitstimes.com.

www.straitstimes.com

My JL flight a couple of weeks ago from GMP to HND had all the crew back at their seats very early as the captain deemed that the weather between Osaka and Tokyo to be bad (yes it was raining really bad so I had no fuji views). This would be about 30-40mins before landing and I didn't even see them do much of the usual prelanding preparation. Just a very quick glance at the obvious (windows, recline, seatbelt) then I didn't spot them at all in the aisles for half an hour.

 

[jb747]

How are Singapore at fault?
I haven't read much into this, but cos they didn't have the seat belt lights on, they are liable?

Turbulence happens, isn't it said on planes keep your seatbelt on if your seated? You can't handcuff pax to their seats.

If they flew into a cell, and I’m prepared to bet that they did, then it’s almost certainly an error from the flight deck. I’ve seen some very strange radar interpretations over the years, in many cases with aircraft going much closer to cells than I was prepared to do. Since the advent of TCAS we could often track other aircraft, and it was surprising how many took almost no avoiding action.

 

[AIRwin]

Looks like the aircraft 9V-SWM undertook a 2 hour test flight today?

 

[zainman]

I flew SQ331 last week from CDG to SIN and we had (what I think) serious turbulence over the bay of bengal. The meal service was paused/restarted at least 4 times and lots of people including myself and my family puked.. No acknowledgement/word from the captain before/after turbulence and even at landing. Like it never happened. I would have expected at least some sort of mention of it...

 

[Quickstatus]

expected at least some sort of mention

Not sure what difference it would have made, given that it would have been obvious and there would have been at least Cabin crew announcement to take their seats and reminder for passengers that seat belt sign was on.

 

[SCM]

I flew SQ331 last week from CDG to SIN and we had (what I think) serious turbulence over the bay of bengal. The meal service was paused/restarted at least 4 times

Man I would be so pissed off - food is like half the reason I fly SQ!

I flew BRU -> SYD a month ago, and in my view they were unnecessarily cautious about pausing service all the time even when there's the tiniest amount of turbulence.

Was this the case on your flight, or you think I guess it was warranted?

 

[Askance]

Ive just exited SQ325 FRA -SIN and the plane had mild turbulence for several hours, but it took ages before the pilot put the searbelt sign. I was quite surprised it took that long but most of passenders were probably asleep, and hopefully buckled in.

 

[jb747]

Ive just exited SQ325 FRA -SIN and the plane had mild turbulence for several hours, but it took ages before the pilot put the searbelt sign. I was quite surprised it took that long but most of passenders were probably asleep, and hopefully buckled in.

It isn’t a simple assessment. Some bumps are not likely to be a problem, even if it’s hard to stand. How long will it last, vs bladder capacity. Is there nasty stuff on the radar? It’s an interesting line that you learn to straddle, and SQ are trying to change the way they’ve done so in the past.

 

[lovestotravel]

Looks like the aircraft 9V-SWM undertook a 2 hour test flight today?

Yes it seems, I was actually wondering today if it had flown since the incident!

 

[AIRwin]

Yes it seems, I was actually wondering today if it had flown since the incident!

PVG and now MEL:

Singapore Airlines plane hit by severe turbulence in May back in service with flight to Shanghai

An SIA spokesperson said the Boeing 777-300ER aircraft “resumed operations as SQ830”. Read more at straitstimes.com.

www.straitstimes.com

 

[lovestotravel]

Great that it's back to normal service