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Thank you Matt, most appreciated. Yes, I did look at the *A box and couldn't quite believe the complete lack of award availability including economy for about a month. Thought there must be something I was missing. I will do a rethink on using expiring miles - probably have to redeem on Virgin to Sydney or Melbourne.it is technically possible as I have done this before. In my case I booked CHC-AKL-PER on Air NZ as a KrisFlyer Star Alliance award. I think I had to call up because it was a mixed class award with CHC-AKL in Y and AKL-PER in J, but AKL-PER should be bookable online.
A few things to be aware of:
- Air NZ releases very little award availability, so that’s most likely your issue. You can use a website like seats.aero to check for seats though, it’s possible there might be something.
- There is a known issue where the SQ website errors out sometimes when trying to book NZ awards. Not sure if that was ever fixed.
- You probably already know this, but when searching for award seats on the SQ website, you need to select the Star Alliance box otherwise it only shows SQ operated flights by default.