walk in closet and dressing area
living room toilet
The welcome sweets platter for PLTs had changed:
jello, cake, green apple, gummy bears - I miss the choccies
Other noticeable changes include more signage around Elements Mall directing guests who come from the Airport Express to the hotel, the completion of the huge butterfly mural at WET (see kluau88's review - didn't make it to WET this time), changes to the drinks list at the Living Room, and reduction in drinks prices. They'd also launched the rather popular Sunday brunch, a HKD590 All You Can Eat affair which includes free flow Perrier Jouet - unfortunately my flight left around lunchtime on Sunday which didn't make it worthwhile to check out brunch. I was advised that booking in advance was recommended for Sunday brunch as it's often packed to the rafters.
What remained constant was the consistently excellent standard of service throughout my stay. For starters, everyone remembered me and even my name - from the moment I stepped through the entrance till the v end (but rather embarassingly I'd forgotten who some of them were). It was lovely to see familiar faces again, such as the W Insider Alison who excitedly welcomed me back and did many little things to make my stay just that little bit more special - such as organising seats with fab views for my dinner at Pearl on the Peak, as well as the ever enthusiastic Minnie who manages the Living Room bar; Minnie and her staff went above and beyond to bring back a favourite coughtail of mine which had been dropped from the list (not the easiest operation for it involved finding an egg) - bless them all. And I must have drunk more than my fair share of mojitos on my last visit for the first thing the bar staff said when I sat down at the Living Room was whether I wanted more mojitos.
The hotel was rather busier than my last stay which is great, especially at a time when the economy isn't too flash. After the tragic demise of the W Sydney, I didn't need another W, especially one which sets such an unbelievably high standard for itself and in a favourite city of mine, to disappear.
My one and only MAJOR complaint about the W Hong Kong? Having to actually leave!!