Status credit from Qatar flight

[Miksmith]

I found R next to business.

 

[encryptededdy]

To confirm, you flew on a QR flight number such as QR4990 or QR4992 and your ticket does not show a MH flight number?

If this is the case, then Qantas denying you points is in error. You should've earned 4,250 Points and 100 SCs.

Best way to resolve this is to email [email protected] with a copy of your ticket (showing "R" fare class) and boarding pass (which may or may not also show "R" fare class) noting that "R" is an eligible fare class for Qatar Airways on QFF.

 

[algae]

It should earn if it's an eligible booking class:

https://www.qantas.com/au/en/frequent-flyer/earn-points/airline-earning-tables/earn-category-tables.html?int_cam=au%3Aairline-earning-tables%3Aarticle%3Afrequent-flyer-earn-categories%3Aen%3Ann#qatar-airways

You may need to submit a copy of your ticket and boarding pass to [email protected]

As per AIRwin's advice, R is fine.

Email qantas.

 

[Miksmith]

To confirm, you flew on a QR flight number such as QR4990 or QR4992 and your ticket does not show a MH flight number?

If this is the case, then Qantas denying you points is in error. You should've earned 4,250 Points and 100 SCs.

Best way to resolve this is to email [email protected] with a copy of your ticket (showing "R" fare class) and boarding pass (which may or may not also show "R" fare class) noting that "R" is an eligible fare class for Qatar Airways on QFF.

It was QR4990. Attach is my QF Activity for that flight

To confirm, you flew on a QR flight number such as QR4990 or QR4992 and your ticket does not show a MH flight number?

If this is the case, then Qantas denying you points is in error. You should've earned 4,250 Points and 100 SCs.

Best way to resolve this is to email [email protected] with a copy of your ticket (showing "R" fare class) and boarding pass (which may or may not also show "R" fare class) noting that "R" is an eligible fare class for Qatar Airways on QFF.

 

[Miksmith]

I’ve looked at my boarding pass and it shows an MH flight number.

Post automatically merged: Sep 21, 2024

In the meantime I have sent the eticket to Qantas FF as per the advice. Thank you to everyone for your assistance.

 

[encryptededdy]

I’ve looked at my boarding pass and it show an MH flight number.

Yeah that's annoying, but hopefully they see your ticket and realise what's going on.

 

[Miksmith]

Here’s what QF FF said
The claim you made for missing Qantas Points submitted on 21-Sep-2024 has been processed but was UNSUCCESSFUL - NO MATCH ON BOOKING NAME OR FLIGHT.

Any suggestions? I definitely flew that sector.

 

[moa999]

As per the 2nd post, submit to the email address for a manual review.

 

[SYD]

Here’s what QF FF said
The claim you made for missing Qantas Points submitted on 21-Sep-2024 has been processed but was UNSUCCESSFUL - NO MATCH ON BOOKING NAME OR FLIGHT.

Any suggestions? I definitely flew that sector.

It posted to your account automatically, albeit with zero points/SCs so that response is obviously incorrect.

I suspect there’s a coding error in the QF system that doesn’t recognise the MH operated flight with the QR flight number (I could be wrong) but as above, email QFF with e-Ticket and BP. Accompanied by a short and succinct message stating that the flight was incorrectly recorded against your FF account with zero points and SCs when it should have posted as an elegible QR marketed / MH operated flight.

 

[Miksmith]

After contacting QF FF, firstly by phone and then supplying the eticket and boarding passes, I was finally credited the points and SC credits. I would like to thank everyone who provided advice.

 

[AIRwin]

R is for Rightful!