Status credits when missed connection re-accommodated on non-OW airline?

[Pixiechick]

Was J class Syd-Lax-Jfk (ticketed AA, QFF). Connection in LA missed due to QF late Syd departure, and QF rebooked us on Delta for Lax-Jfk leg. Was told by QF ground staff at LAX that would still get QFF status credits for LAX-JFK leg as was QF fault and they rebooked me.

Received SC and FF points for the Syd- Lax leg, nothing for the Lax-Jfk. Would’ve tipped me into Gold, so a bit annoyed. Any experience in this? Will I have no joy in chasing Qantas up for the missing ssc?

 

[offshore171]

ORC applies does it not?

 

[Pixiechick]

ORC applies does it not?

I’m a newbie to lingo…orc?

 

[Anna]

Original routing credit.

 

[AustraliaPoochie]

Original Routing Credit, so meaning you would get the FFpoints and QFF SC as if you were flying AA.
Have to contact QFF for it though, making a claim.
Snap, Anna got in first, ...

 

[Daver6]

You just need to contact QF. You'll get the points and status credits added.

 

[kangarooflyer88]

Just curious in such a scenario whether you could double dip (i.e. collect DL credits on the rebooked flights whilst collecting the ORC on the originally booked QF/AA segment)?

-RooFlyer88

 

[Pixiechick]

Original Routing Credit, so meaning you would get the FFpoints and QFF SC as if you were flying AA.
Have to contact QFF for it though, making a claim.
Snap, Anna got in first, ...

Thanks all. Will do!

 

[*A Flyer]

Just curious in such a scenario whether you could double dip (i.e. collect DL credits on the rebooked flights whilst collecting the ORC on the originally booked QF/AA segment)?

-RooFlyer88

Absolutely can.

 

[RichardMEL]

Just curious in such a scenario whether you could double dip (i.e. collect DL credits on the rebooked flights whilst collecting the ORC on the originally booked QF/AA segment)?

-RooFlyer88

yeah you can. I mean QF rebook you but they wouldn't know if you put in a DL# (or SU or whoever) in for the flight

and yes ORC applies.. just need to call - it won't come automatically.

 

[Daver6]

Just curious in such a scenario whether you could double dip (i.e. collect DL credits on the rebooked flights whilst collecting the ORC on the originally booked QF/AA segment)?

-RooFlyer88

From my experience, yes you can.

 

[Hvr]

And make sure you keep all BPs issued, and the ticket.

 

[kangarooflyer88]

yeah you can. I mean QF rebook you but they wouldn't know if you put in a DL# (or SU or whoever) in for the flight

and yes ORC applies.. just need to call - it won't come automatically.

Ha! Reminds me of those many times Aeroplan incorrectly codes their award tickets so I can get upgrades and frequent flyer points when flying on their metal! Believe it or not, I've never encountered an IRROP or mis-connect where I've been put on a non-alliance partner. The closest I've come has been an mis-connect in ORD due to controllable IRROPs (bad weather) forcing an overnight and a rebooking in J on AC.

One related question I don't think is answered is who do you make contact with during such situations? Do you contact the operating airline that encountered the IRROP forcing a rebook on OAL or do you contact the frequent flyer program it is credited to (or both)?

From my experience, yes you can.

Thanks Obama!

-RooFlyer88

 

[dylarr]

One related question I don't think is answered is who do you make contact with during such situations? Do you contact the operating airline that encountered the IRROP forcing a rebook on OAL or do you contact the frequent flyer program it is credited to (or both)?

You need to contact your frequent flyer program in this instance.