D
Deleted member 29185
Guest
Re: Hilton honours
I'm not sure if this is pertinent (but I guess slightly relevant) to this thread, but I'll put it here anyway.
Earlier this year, I booked a night for business at CNS Hilton through Wotif simply because the rate was attractive. King Deluxe (I think) with full buffet breakfast for two for $200. I decided for that deal, my wife would come along for the ride so I contacted the hotel directly to add a night. They matched the deal, added the night and upgraded us to a king deluxe relaxation room.
I wasn't expecting a stay to be listed for the first night (wotif) but I did expect the second night to credit. It didn't and despite emails to HH, it went unresolved. I contacted CNS Hilton directly and they sorted it out for me......two nights credited, one stay credited and all points awarded for both nights (I have points + points). I'm still not sure if I was entitled to all, some or none.......but I'm happy. (CNS Hilton is a lovely hotel, too!)
May I ask, would Hilton have honoured the BRG for the Wotif rate?? I never thought about trying that on.
I'm not sure if this is pertinent (but I guess slightly relevant) to this thread, but I'll put it here anyway.
Earlier this year, I booked a night for business at CNS Hilton through Wotif simply because the rate was attractive. King Deluxe (I think) with full buffet breakfast for two for $200. I decided for that deal, my wife would come along for the ride so I contacted the hotel directly to add a night. They matched the deal, added the night and upgraded us to a king deluxe relaxation room.
I wasn't expecting a stay to be listed for the first night (wotif) but I did expect the second night to credit. It didn't and despite emails to HH, it went unresolved. I contacted CNS Hilton directly and they sorted it out for me......two nights credited, one stay credited and all points awarded for both nights (I have points + points). I'm still not sure if I was entitled to all, some or none.......but I'm happy. (CNS Hilton is a lovely hotel, too!)
May I ask, would Hilton have honoured the BRG for the Wotif rate?? I never thought about trying that on.