Strange interpretation of next onward flight

[medhead]

Wading into the debate is the following definition of an onward journey:

An onward ticket is a proof of a booked train or airline ticket originating from the country about to be entered.[SUP][1] {source: Wikipedia}

[/SUP]In order for this passenger who lands in a country (in this case Indonesia), his NEXT flight must be an onward flight on an eligible airline (in this case being Jetstar). There is no other interpretation. Unfortunately, I believe the passenger was subject to the interpretation of the rules by someone who is not entirely fluent in English and its idioms, tenses and contexts.

A definition that is made in the context of immigration rules doesn't seem entirely relevant. Not to mention the words here are next onward flight not onward journey.

 

[SpudOz]

Point taken.

I am a bit confused. Did the OP fly into Jakarta on a QF or 3K that same day, prior to accessing the JAS lounge?

 

[medhead]

Point taken.

I am a bit confused. Did the OP fly into Jakarta on a QF or 3K that same day, prior to accessing the JAS lounge?

Not sure. But I can see now the lounge might have been confused about immigration requirements in SIN.

 

[SpudOz]

I am thinking that if the OP was in transit having started in OZ on say Qantas. He lobs into the lounge having a boarding pass for the next leg, I think perhaps he would not have had hassles. But if his very first flight was 3K out of Jakarta into Singapore, its a good chance that the lounge dragons would have said get nicked. As it is an Associated Lounge, they wouldn't give much shift to 3K (not OW) as a stand alone flight.

However, I concede that I could be way off beam here! But if it happened to the OP, it could happen to any of us....

 

[ajw373]

Point taken.

I am a bit confused. Did the OP fly into Jakarta on a QF or 3K that same day, prior to accessing the JAS lounge?

No I flew out of Jakarta to Singapore on 3K, no connection in Singapore.

 

[ajw373]

I am thinking that if the OP was in transit having started in OZ on say Qantas. He lobs into the lounge having a boarding pass for the next leg, I think perhaps he would not have had hassles. But if his very first flight was 3K out of Jakarta into Singapore, its a good chance that the lounge dragons would have said get nicked. As it is an Associated Lounge, they wouldn't give much shift to 3K (not OW) as a stand alone flight.

However, I concede that I could be way off beam here! But if it happened to the OP, it could happen to any of us....

Correct it was my first flight. Your right it is an associated lounge, but Qantas.com, makes it clear that a gold, flying on 3K, no mentioned of any connecting flight beyond SIN, has access, despite it being an associated lounge.

Gold Frequent Flyer

Next onward flight that day must be on a Qantas^, Emirates^, Jetstar Airlines+ (international only) or oneworld operated and marketed flight.#

One guest allowed and must be travelling with the member on the same flight.


Lounge Locations | Indonesia | Jakarta Soekarno Hatta International Airport | Associated Lounges

Now you could say what I am doing looking at Qantas.com when flying Jetstar. But if you have a look at the Jetstar page for lounge access, nowhere, on the page does it mention any access for Qantas frequent flyers, in Jakarta or elsewhere for that matter. When we know it is in some locations. As for Qantas.com if access for golds wasn't a benefit then why would they have the need to put up the extensive access page they have?

Now guess the whole point of my original post is basically the ambiguity of the access 'rules' and the strange interpretation by the lounge staff on the day of what a next onwards flight is. The JAS lounge in Jakarta is ****, much better to go to Starbucks or one of the cafes, except of course the ones that also double as smoking lounges.

 

[hutch]

My interpretation is that you should have access with flying 3K. If the term "onward" meant the flight after the flight your about to take, QF customers flying CGK>SYD in J would not have access to the lounge as they don't have a flight after Sydney. Clearly they are meant to and so onward just means the next flight.

It is reasonable to check the QF website for access rules as people buy QC to access all QF (and associated) lounges. This is where the information is.

A message needs to be sent by QF to the lounge operators.

 

[moa999]

While I agree that access should be provided on the basis of the current page,

Previous rules did not allow access to third party longed when on JQ (whether QP, SG or WP) - only those with the Business Plus/Max packs.

I would be surprised if it was intended to change the rules

 

[medhead]

My interpretation is that you should have access with flying 3K. If the term "onward" meant the flight after the flight your about to take, QF customers flying CGK>SYD in J would not have access to the lounge as they don't have a flight after Sydney. Clearly they are meant to and so onward just means the next flight.

It has not been suggested that "onward" has that meaning. (Onward clearly doesn't have that meaning.) However, the term used is not "onward", it is "next onward". Current onward, versus next onward. What does next onward really mean. :?:

I think it is a clear case of redundancy in the wording. But I can see that it might be possible for someone to consider both words as applying. Next onward being the flight after the (current) onward flight.

 

[meanies]

Thought I'd drag up this old thread. Read it in its entirety but still no clearer in my mind!

I've got a flight coming up on QF127 to HKG in J, connecting with EK385 to BKK in F - so both trips completed on the same day. Only a lowly qff silver by the time this flight rolls along.

Happy enough in the J lounge in SYD... but just wondering if anyone has tried entering the F lounge, based on the above routing?

>>

edit: May have found my answer already! From One Mile at a Time -

• Lounge access will be determined on the international long haul ticketed flight (either first of business class) regardless of the ticketed class of travel on the international short haul or domestic flight.

>>

 

[MEL_Traveller]

Thought I'd drag up this old thread. Read it in its entirety but still no clearer in my mind!

I've got a flight coming up on QF127 to HKG in J, connecting with EK385 to BKK in F - so both trips completed on the same day. Only a lowly qff silver by the time this flight rolls along.

Happy enough in the J lounge in SYD... but just wondering if anyone has tried entering the F lounge, based on the above routing?

>>

edit: May have found my answer already! From One Mile at a Time -

• Lounge access will be determined on the international long haul ticketed flight (either first of business class) regardless of the ticketed class of travel on the international short haul or domestic flight.

>>

Business class lounge only in SYD unfortunately.

The rule you have quoted only applies to oneworld airlines anyway, and EK is not a member of Oneworld.

 

[meanies]

Thanks for that. Never really expected otherwise but Lounge Buddy, not for the first time, got my hopes up by suggesting I do have access to the First lounge in SYD.

Thought (hoped) it was due to some weird rules with the QF / EK alliance. Oh well.

 

[esseeeayeenn]

If the EK flight was a QF codeshare and if you were booked on it using the QF flight number then maybe there would be some chance ... but even then I doubt it.