Here is my rather disappointing experience with Chase for Sapphire Pref Application -
Applied last week of Feb, called couple of days later to check app status - agent requested to upload docs, which I did. Couple of days later automated voice status changed from 7-10 biz days to 2 wks. Having gone through few reddit threads felt comfortable and sort of confident of getting approved.
A week passed with no movement - called again early this wk, transferred to verification stating last status update is - issue with docs (provided itin and AU PP). They asked if I can provide additional id docs - offered bank and cc statement but agent didn't seem to be interested and said they will review and get back. Automated status went back to 7-10 biz days.
Called a day later got redirected to verification again this time instead of sending an OTP for verification the agent asked cpl of questions (car ownership/street address) and few mins later said they cannot proceed and I need to file a new application. They were reluctant to give any reason on further probing said my application has been "shutdown"
Not sure what I could have done different and what I should do next.
Really want to get a chase card as I'm holding back from getting to 5/24. I'm currently at 3/24.
Applied last week of Feb, called couple of days later to check app status - agent requested to upload docs, which I did. Couple of days later automated voice status changed from 7-10 biz days to 2 wks. Having gone through few reddit threads felt comfortable and sort of confident of getting approved.
A week passed with no movement - called again early this wk, transferred to verification stating last status update is - issue with docs (provided itin and AU PP). They asked if I can provide additional id docs - offered bank and cc statement but agent didn't seem to be interested and said they will review and get back. Automated status went back to 7-10 biz days.
Called a day later got redirected to verification again this time instead of sending an OTP for verification the agent asked cpl of questions (car ownership/street address) and few mins later said they cannot proceed and I need to file a new application. They were reluctant to give any reason on further probing said my application has been "shutdown"
Not sure what I could have done different and what I should do next.
Really want to get a chase card as I'm holding back from getting to 5/24. I'm currently at 3/24.
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