Hi all, I have a Hilton Aspire card, only used in January this year, paid off using XE and ended up with a $20 credit on account. Left it there for more than 3 months and Amex has ended up sending a cheque out without tracking (CS on livechat says its automatic/mandatory) to my mailing address, which is still MYUS in Sarasota.
My Suite in MYUS doesn't show it, so probably in Lost and Found just like when sending out the initial card package.
Livechat says cannot cancel cheque and put it back as a credit so I'll have to contact MYUS to locate the mail with the cheque. I don't have a US bank account, and very unlikely to travel there anytime soon... so a cheque is pretty much useless at this stage...? Any suggestions/advice on this? Or just let the US$20 go?
Also, to change the address to Australian address, can it be done online Account Services, Live Chat or must it via phone call?