- Joined
- Aug 27, 2004
- Posts
- 17,627
- Qantas
- LT Gold
- Virgin
- Red
- Oneworld
- Sapphire
Then why not at least send an email if there is an email address provided during the reservation process. Surely if the customer is happy to use email for reservation confirmation then they should have no issue with using the same email address for correspondence regarding lost property.Hotels tend to have a policy of not contacting you regarding lost items lest they give you up to your partner regarding your dirty weekend he or she did not know about.
Meloz
I think its just laziness personally.