crazydave98 said:
If you think we make a profit of $3 per sector ask anyone who works in retail what the merchant fees are for cards (particularly Amex & Diners). Let's see now - I bought a singlet for my wife at the SYD T2 Bonds store this morning and they were charging 3% surcharge. Apply the same to an average fare of about $150 that would be $4.50.
Dave I would be surprised if DJs negotiated merchant fee was more than 1%. How about you just increase your airfares slightly and leave out credit card surcharges alltogether. While we are it increase you airfares a little more and remove fuel surcharges as well.
When it comes to credit card surcharges DJ, and to a lesser extent QF or JQ, is taking cream off the top and it is clearly there for all to see.
I mentioned earlier that I purchased 2 SYD-CBR returns on DJ while they were on special for $192 and was slugged with $12 credit card surcharge. That is 6.25% credit card surcharge. I would be absolutely stuffed if Amex charged you 6.25% for my transactions.
Now if you really want to get into the discussion of credit card surcharges I think you will find most genuine companies include it into their base price. There are many companies, big and small, that I have pleasure in dealing with that do not charge a surcharge for any form of credit card payment, especially Amex. I will continue to do business with them for as long as possible.
Woolworths supermarket, Woolworths petrol, NRMA or IAG Insurance, Coles supermarket, Coles petrol, Liquorland, Target, Kmart, Hilton, Intercontinental Hotels, Best Western, Harvey Norman, D!ck Smith, Bunnings, BP and most petrol stations, British Airways, American Airlines, Qantas NZ Domestic, Qantas International, my local Chinese take aways in Enfield and Earlwood, my local RSL, the golf shop in Penrith, Rebel, RTA, local bottle shops, Avis, Budget, Thrifty, Hertz, Greyhound buses, Countrylink trains, Emerald Coaches, most restaurants on the Esplanade in Cairns, SYD duty free, most duty free shops around the world, my regular accommodation place in Thailand. There are many more. If you would like a full list I would be most happy to provide one for you.
Most of these places are very competitive. Business is not just about looking after the bottom line but also keeping customers happy. And yes I do love collecting Amex MR points and my target is another Oneworld RTW with Qantas soon but I may also use some of the Amex MR points on a Velocity redemption to NZ.
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