SYD-PHE - $31, one way. QF!!!

[Oneworldplus2]

The way l was looking at it was, and contract was drawn up between QF and myself, for them to provide transport from point A to point B, the fee was x and the conditions were x, l paid and got issued a receipt and confirmation e-mails. End of story? Maybe not as clear cut as that. Then again, if 5 people got tickets, l don't think that QF will really care. It's not going to bankrupt them, is it?

What about when l booked a flight from SYD to PER last year for $250 and the next day, the same fare, same time + date, same flight, same plane, the price dropped $50 to $200. Same senario, should l be entitled to a refund in the difference?

Maybe l just got a little bit of good karma?

 

[aus_flyer]

The way l was looking at it was, and contract was drawn up between QF and myself, for them to provide transport from point A to point B, the fee was x and the conditions were x, l paid and got issued a receipt and confirmation e-mails. End of story? Maybe not as clear cut as that. Then again, if 5 people got tickets, l don't think that QF will really care. It's not going to bankrupt them, is it?

Having thought more about this, I feel more confident that Qantas would not be able to cancel the fares.

Clearly there is:
offer + acceptance + consideration = agreement

In the absence of an "escape" clause, the above should hold.

But, even if such a clause does exist, I would think that advertising the fares (by virtue of the fact that they were displayed) may constitute bait advertising if they attempt to withdraw the fares (for those with tickets already issued).

 

[dajop]

What if a passenger fail to board the PER-PHE sector? I know it is not common practice here in Australia, but not unheard of in the US for pax to be charged a higher fare if stopping mid way.

Whether it's failing to board, or not honouring the ticket as foreshadowed in earlier posts, I'd hazard a guess that the number of passengers that actually booked at the (mistake) fare was probably so minimal (how many hours was it there for?) that it's probably not worth the effort of QF pursuing any of them.

 

[Mal]

What if a passenger fail to board the PER-PHE sector? I know it is not common practice here in Australia, but not unheard of in the US for pax to be charged a higher fare if stopping mid way.

Yeah, I was thinking this as well, but without researching it properly didn't want to comment. It's important to make sure that the rules are known before trying to drop the final sector.

I have previously been told that Qantas employs software to ensure that fares loaded are correct. Obviously that person is wrong, or the Qantas safeguards failed.

I wasn't checking here between the time it was reported and removed - otherwise it would have been of interest to check and see if it was an officially published fare (eg via Expertflyer) or just a Qantas website only fare.

 

[markis10]

Yeah, I was thinking this as well, but without researching it properly didn't want to comment. It's important to make sure that the rules are known before trying to drop the final sector.

I have previously been told that Qantas employs software to ensure that fares loaded are correct. Obviously that person is wrong, or the Qantas safeguards failed.
.

The error was flowong through to connection bookins as well, for $130 I got BNE-SYD-PER-PHE

 

[significance]

I haven't heard anything from Qantas and the booking is still showing up in "My Bookings", so I have gone ahead and booked my flight home from Perth. Very nice!

 

[Oneworldplus2]

I just had a look at this fare. $2 and the rest is taxes, fees and other charges.
Reminds me when l flew Ryanair from London to Goteburg (Sweden) for 3 cents + 19 pounds in taxes, fees and other charges.

PS, can some please PM me or let me know how to post a picture here that's bigger in size? Or, put a picture directly into the reply?
Cheers.
__________________________________________________________
[edit]

(Use [noparse]

[noparse] tags)
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[serfty]

See if you can bring your booking up on LAN.com Imprima su ticket .

This would show you a full breakdown of taxes.

 

[ejb]

I only have one question.

If you only wanted to go to Perth, why were you looking at Port Headland flights?

ejb

 

[Oneworldplus2]

A friend of mine just got a FIFO job up in PHE. He is based in SYD. He stumbled accross this and after a few minutes on the phone with him, l decided to buy one to see if infact they were available. Well, we were both giggling/laughing like little kids to be honest as l entered my CC details and got confirmation, "this can't be true, QF major stuff up". At first, l thought that it was an early April fools day joke or that he has got into someone like BHP/Woodside/RIO's account and copied their corporate fares. But, in the end, it worked. Just lucky l guess?!?

 

[markis10]

All I can say is thanks for sharing it ! Much appreciated!

 

[serfty]

... This would show you a full breakdown of taxes.

Once you get a breakdown of taxes, you can look them up.

Here's two archived Qantas pages that may assist:

Country Taxes A - G
Country Taxes H - Z

**Links not working - I'm checking this**

 

[albatross710]

Without delving into QF's T&C's (which I don't have time for right now), situations like this in the past have been dealt with through an errors and omissions clause - which may not necessarily be valid or TPA-compliant, but are pretty difficult to successfully contest here.

I recall from Business Law 101 that a "ticket" isn't a contract for carriage until the passenger actually sets foot on the bus, train or aircraft. This may have changed over the years and I'm not right up with it but doing a google search to refresh myself it appears that it hasn't got any clearer. If three high court judges can't agree.....

Macrobertson Miller Airline Services v Commissioner Of State Taxation (WA) (HPH 42)
This is a curious case. The issue which had to be decided was what exactly, in terms of offer and acceptance, occurs when someone buys an airline ticket. The immediate issue for stamp duty purposes was whether the ticket which was issued was "an agreement or any memorandum of agreement". The curious thing about the case is that three High Court judges used entirely different reasoning concerning offer and acceptance in such an everyday transaction as buying an airline ticket. If three High Court judges cannot agree about something apparently so simple, then where are the supposedly clear-cut rules about contract formation?

Contract Formation - Offer And Acceptance

 

[aus_flyer]

I recall from Business Law 101 that a "ticket" isn't a contract for carriage until the passenger actually sets foot on the bus, train or aircraft.

If there isn't a contract, then on what basis can cancellation penalties be imposed, I wonder?

Surely the cancellation penalties are a "term" of the contract.

 

[albatross710]

If there isn't a contract, then on what basis can cancellation penalties be imposed, I wonder?

I have always wondered that myself. I recall searching and finding a test case and the cancellation penalties were supported.

Surely the cancellation penalties are a "term" of the contract.

Perhaps multiple contracts exist, ie one for turning up, one for carriage to destination. Best we seek input from someone legally qualified.

 

[bnroz]

im assuming qantas has picked this up now????

 

[serfty]

Yup! See post #13

 

[aus_flyer]

im assuming qantas has picked this up now????

Yup! See post #13

Yes, picked up in the sense that the fare is no longer for sale.

But so far no reports that QF have tried to cancel reservations for those with tickets issued.

 

[bambbbam2]

Did the OP get an answer about 'breaking the journey'?

I just ask this because I have noticed that it is sometimes cheaper to buy a PER-DRW fare that includes a stop over in ASP, than is it to buy a PER-ASP fare.

Do they let you just walk out of the airport?

 

[Mal]

Did the OP get an answer about 'breaking the journey'?

In the Conditions of Carriage, breakage of a domestic flight sequence really isn't mentioned (ie there is no rule against someone not flying part of the journey.

However, their rules around sequence of use of flights could provide them with some remedy to recalculate the fare:

6.11 Coupon Sequence
(a) The fare paid for Your Ticket has been calculated on the basis of the sequence of transportation shown in Your Ticket. We will not honour Your Ticket and it will no longer be valid if You do not use the coupons in that sequence.

(b) If You require a change to Your sequence of transportation, and Your fare allows it, a fare recalculation can be done and payment adjusted as necessary.

(c) If You need to change Your transportation due to Events Beyond Your Control, You must notify Us promptly and We will use reasonable efforts to transport You to Your next Stopover or final destination without recalculating the fare.

It's not ironclad for Qantas though ...