Sydney T3 Security Checkpoint - lost property

kerryww

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Mar 26, 2021
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When you don't have your security checkpoint routine together, a security checkpoint at an airport is the perfect place to lose something.

This morning, 14/12, I passed through the Sydney T3 security checkpoint and I left my car and house keys in the blue tray. I called the lost property number on (02) 9952 9312 and left a message.

I was just wondering if anybody else made this mistake and what the outcome was. Do I have any chance? Or is there anything else I could do?

Thanks
 
Welcome to AFF, Kerryww!
T3 has the lost&found counter near the baggage claims. I've left stuff behind the same way and got it back from there next time I passed through. Hopefully your keys are there, too, waiting for your return.
 
… I passed through the Sydney T3 security checkpoint and I left my car and house keys in the blue tray ..
Hopefully you will be returning to SYD at some point so as you can collect.

And welcome to AFF. You may have more travel-related posts to share in the future, although perhaps not as dramatic as this one. ;)
 
I see this happen often - I'm usually the person tapping strangers on the shoulder and telling them that they have left their wallet and phone on then tray.
 
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Had a similar experience at T3 last year, but only left my Opal Card behind.
Rang same number and left detailed message.
No contact from them within a week, so I suspended my Opal Card online and requested replacement.
 
I see this happen often - I'm usually the person tapping strangers on the shoulder and telling them that they have left their wallet and phone on then tray.
Not long after airport security was introduced, I was in an airport in the U.S. and picked up a wallet jam packed full of cash. Luckily, we found the owner. He pulled out a 50 and handed it to me. Thanks mate!
 
Thanks everyone for your feedback, it gives me some hope.

I still havent received a call from Security at T3 nor a call from Qantas lost and found, but still hoping.

I will keep you posted.
 
I see this happen often - I'm usually the person tapping strangers on the shoulder and telling them that they have left their wallet and phone on then tray.
Leaving something in the tray is so easy to do. It's all rush, rush, rush, going through security. A security official came along and moved my tray forward. When I looked at it again, I was looking at it from a slightly different angle and did not see my car and house keys, which were obviously near the corner of the tray. Furthermore, I had my mother in a wheelchair next to me. I was watching her and her belongings in another tray while holding my pants up and refitting my belt, all while gathering my belongings from my own tray. Right at that moment, the security person moved my tray along the line.

I'm retired now and don't fly on a regular basis. When I was a frequent flyer, I had a security checkpoint strategy so that I could get through security with a minimum of fuss and not lose anything along the way.

Security is the second most dangerous part of air travel. The first is driving to the airport and back.
 
The amount that Brisbane Airport were selling or giving away from airport lost property every year showed how little they were trying to return to the owner.

Unless you have a phone number on the keys then unless you visit the airport chances of them calling you back are very low.
 
The amount that Brisbane Airport were selling or giving away from airport lost property every year showed how little they were trying to return to the owner.

Unless you have a phone number on the keys then unless you visit the airport chances of them calling you back are very low.
Thanks BB. That is kind of what I expected. I've called once and left a message but as yet no reply. They ask you to only call once and if they don't call back - bad luck. Please dont call again they ask as they are very busy.

From what you've told me, I now plan to go against their advice and call again and again. Hopefully they will get sick of me calling and call me back telling me they've found my keys or call me tell me to stop calling them. Ya gotta keep tryin!

I'll keep you posted.
 
Last edited by a moderator:
Thanks everyone for your feedback, it gives me some hope.

I still havent received a call from Security at T3 nor a call from Qantas lost and found, but still hoping.

I will keep you posted.
Unfortunate that you are unable to visit and talk face to face with Lost Property. That may not make a difference, but who knows for sure.
 
Leaving something in the tray is so easy to do. It's all rush, rush, rush, going through security. A security official came along and moved my tray forward. When I looked at it again, I was looking at it from a slightly different angle and did not see my car and house keys, which were obviously near the corner of the tray. Furthermore, I had my mother in a wheelchair next to me. I was watching her and her belongings in another tray while holding my pants up and refitting my belt, all while gathering my belongings from my own tray. Right at that moment, the security person moved my tray along the line.

I'm retired now and don't fly on a regular basis. When I was a frequent flyer, I had a security checkpoint strategy so that I could get through security with a minimum of fuss and not lose anything along the way.

Security is the second most dangerous part of air travel. The first is driving to the airport and back.


Having near misses with my passport and my phone and my wallet at security at various times in a few decades, I now take a backpack onboard with me even if I don't really need it.

Before I reach security I empty my pockets into various sections of the backpack. Eg If going overseas I am definitely not going to need my keys so they go in the "unlikely to ever be needed until I go home" compartment. The wallet, passport, hand sanitiser and phone go into the I need these all the time compartment.

All the other stuff I might be carrying on board like USB cord, adaptor, tablets, pen, tissues have predesignated spots and will have been placed there before I left home.

Depending on which security and their various random rules the only things that go in the tray are shoes (if requ to be removed), belt if I absolutely have to (as I bought one of the non metallic belts the security and police officers wear) and if course the back pack.
 
Before I reach security I empty my pockets into various sections of the backpack. Eg If going overseas I am definitely not going to need my keys so they go in the "unlikely to ever be needed until I go home" compartment. The wallet, passport, hand sanitiser and phone go into the I need these all the time compartment.
And I’ve been doing similar for years, also. Everything from the pockets goes into a Carry-on before security. Nothing loose is left to chance.
 

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